
Contents
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Information Types in Judgments of (In)Competence Information Types in Judgments of (In)Competence
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Affect and Judgments of (In)Competence Affect and Judgments of (In)Competence
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Information Gathering for Judgments of (In)Competence Information Gathering for Judgments of (In)Competence
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Empirical Investigation of Judgments of (In)Competence Empirical Investigation of Judgments of (In)Competence
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Results Results
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Information Types Underlying (in)competence Judgments Information Types Underlying (in)competence Judgments
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Person-trait characteristics Person-trait characteristics
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Task-specific knowledge Task-specific knowledge
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Performance outcomes Performance outcomes
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Affect and (in)competence Judgments Affect and (in)competence Judgments
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Information-Gathering Methods for making in(competence) Judgments Information-Gathering Methods for making in(competence) Judgments
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Discussion Discussion
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Advancing the Study of Expertise Advancing the Study of Expertise
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Contributions Contributions
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Future Research Future Research
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References References
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7 Judging the Competence (and Incompetence) of Co-Workers
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Published:June 2016
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Abstract
This chapter considers how workers judge the competence, or the incompetence, of other co-workers. A review of research on competence judgments is offered, which reveals scholars have paid little attention to what influences judgments of incompetence within group settings. To further our understanding of competence judgments an empirical study is presented exploring how individuals define competence, and how they gather information to make competence judgments of co-workers. The results indicated several differences between the ways individuals evaluate competence and incompetence, suggesting that they may be best viewed as distinct constructs. The differences between competence and incompetence are important because related judgments can apply across task domains and either disqualify or facilitate a worker being viewed as an expert. This framework recognizes the active role that workers can play in attempts to shape judgments of competence and incompetence and the dynamic role communication plays in this process.
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