
Contents
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Toward a Framework for Examining the Accomplishment of Expertise and Authority in Organizing Toward a Framework for Examining the Accomplishment of Expertise and Authority in Organizing
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Epistemic and Technical Objects Epistemic and Technical Objects
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Value Value
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Summary Summary
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Illustrations Illustrations
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The Power Amplifier Case The Power Amplifier Case
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The Diversity Management Case The Diversity Management Case
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Advancing the Study of Expertise Advancing the Study of Expertise
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Conclusion Conclusion
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References References
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2 Expertise as a Practical Accomplishment among Objects and Values
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Published:June 2016
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Abstract
This chapter argues that expertise can be best understood as a claim to knowledgeability and offers a framework for assessing the means by which individuals and organizations might credibly and persuasively enact expertise. Claims to knowledgeability are evaluated by audiences based on the perceived authority that accompanies communicative acts, and authority is a contingent construct that can shift over time based on the actions of both humans and non-human actors. Using this model of expertise allows analysts to account for both the stability of claims to expertise in well-established organizational settings, as well as competing claims of expertise in more emergent fields. The chapter extends the analysis of expertise and authority by considering the role objects have in facilitating and influencing knowledge claims. Two case studies are presented that demonstrate the applicability of this framework for analyzing expertise in organizational settings.
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