
Contents
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Introduction Introduction
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Communication skills in Australia: policy Communication skills in Australia: policy
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Approaches to communication skills training in Australia Approaches to communication skills training in Australia
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Undergraduate training Undergraduate training
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Postgraduate training Postgraduate training
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Module development Module development
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Small-group workshops Small-group workshops
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Workshop facilitation Workshop facilitation
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Actor training Actor training
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Alternative approaches Alternative approaches
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Benefits and limitations of current model Benefits and limitations of current model
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Evaluation of workshop outcomes Evaluation of workshop outcomes
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National Communication Skills Training Initiative National Communication Skills Training Initiative
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Other training providers Other training providers
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Future directions Future directions
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References References
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Cite
Abstract
In Australia, management of cancer patients occurs along a continuum starting with screening and diagnosis, through treatment and supportive care, to follow-up, and, in some cases, palliative and end-of-life care, with services provided in both tertiary and primary settings. Communication skills training for health professionals involved in cancer care is available in Australia through a number of avenues. Courses and workshops are provided through professional colleges representing different disciplines involved in cancer care, cancer organisations, and local service providers, in both the public and private sectors. The majority of formal communication skills training occurs at the postgraduate level, primarily in the form of interactive workshops implemented by one or more trained facilitators. This chapter describes current approaches to communication skills training for oncology health professionals in Australia, including the benefits and limitations of the current model, as well as future directions and priorities. It also describes the National Breast and Ovarian Cancer Centre's National Communication Skills Training Initiative.
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