
Contents
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Cancer patients' use of the internet for cancer information and support Cancer patients' use of the internet for cancer information and support
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Seeking information Seeking information
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Seeking Support Seeking Support
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Benefits and drawbacks of cancer-related internet information Benefits and drawbacks of cancer-related internet information
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The impact of the internet on the doctor—patient relationship The impact of the internet on the doctor—patient relationship
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Communication about internet information Communication about internet information
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Improving clinician—patient communication about internet health information Improving clinician—patient communication about internet health information
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Suggested guidelines Suggested guidelines
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Explore the patient's experience with internet information Explore the patient's experience with internet information
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Respond empathically to patient's experience Respond empathically to patient's experience
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Validating patient's efforts Validating patient's efforts
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Correct misunderstandings or incorrect information Correct misunderstandings or incorrect information
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Provide guidance Provide guidance
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Reinforce the clinician—patient partnership Reinforce the clinician—patient partnership
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Clinical scenarios and actor training Clinical scenarios and actor training
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Instructions to learner Instructions to learner
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References References
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25 The effect of internet use on the doctor—cancer patient relationship
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Published:March 2010
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Abstract
According to the latest Pew Internet and American Life Project, 80% of adult Internet users seek health information from the Internet. Patients who search for cancer-related Internet information differ considerably from those who do not. Studies of mixed groups of cancer patients find that patients who do search for Internet information tend to be younger, own a computer, have Internet access at home and have a higher education level than cancer patients who do not search for cancer-related Internet information. Cancer-specific support groups were first reported in the 1970s, but the number of patients with cancer who are turning to the Internet for support and the number of Internet-based cancer support groups has risen dramatically in recent years. This chapter discusses the benefits and drawbacks of cancer-related Internet information, the impact of the Internet on the doctor-patient relationship, and communication about Internet information. It also presents guidelines for improving clinician-patient communication about Internet health information.
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