
Contents
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Introduction Introduction
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Health Literacy Defined Health Literacy Defined
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Social Determinants of Health Social Determinants of Health
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Definitions Definitions
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Health Literacy as a Public Health Problem Health Literacy as a Public Health Problem
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Low Health Literacy’s Impact on Patient Care Low Health Literacy’s Impact on Patient Care
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At-Risk Populations At-Risk Populations
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Prevalence Prevalence
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Impact on Patient Outcomes Impact on Patient Outcomes
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Economic Impact Economic Impact
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Characteristics of Poor Readers Characteristics of Poor Readers
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Health Literacy Barriers Health Literacy Barriers
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Programs to Improve Health Literacy Programs to Improve Health Literacy
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Federal-Level Initiatives Federal-Level Initiatives
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International-Level Initiatives International-Level Initiatives
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Other Initiatives Other Initiatives
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Health Literacy and Health Promotion Health Literacy and Health Promotion
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The Roles of Pharmacists The Roles of Pharmacists
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Pharmacists’ Identification of Low Health Literacy Patients Pharmacists’ Identification of Low Health Literacy Patients
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Pharmacists’ Interventions Pharmacists’ Interventions
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The Counseling Session The Counseling Session
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Limit Number of Objectives Limit Number of Objectives
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Cluster Information Cluster Information
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Use Common Words Use Common Words
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Start Sentences with a Verb Start Sentences with a Verb
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Consider Environment and Distractions Consider Environment and Distractions
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Use Metaphors and Analogies to Make Information More Relatable Use Metaphors and Analogies to Make Information More Relatable
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Use Pictographs, Objects, Models, and/or Demonstrations Use Pictographs, Objects, Models, and/or Demonstrations
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Ensure Patient Understanding Using Repetition and Teach Back Ensure Patient Understanding Using Repetition and Teach Back
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Appropriately Written Healthcare Materials Appropriately Written Healthcare Materials
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Implications for Public Health and Pharmacy Practice Implications for Public Health and Pharmacy Practice
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References References
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7 Pharmacists’ Roles in the Increase of Health Literacy Among Patients
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Published:February 2018
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Abstract
Many of the challenges people face in today’s society have their origins in the early years and experiences of life, including problems with words, numeracy, and problem-solving. Layer onto these problems the need to successfully navigate today’s complex health care setting, and patients who have low health literacy and numeracy experience significant problems affecting their utilization of health care services. This chapter frames health literacy as a major public health problem, particularly its impact on patient care and its effects on health promotion and disease prevention efforts. It also addresses the roles of pharmacists, from identifying low health literacy patients and providing interventions to recommending individualized tools to assist in the everyday care of these patients.
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