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Keywords: crisis communication
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Journal Article
Atoning vs. evading when caught transgressing: two multi-theory-based experiments investigating strategies for politicians responding to scandal
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David E Clementson and others
Human Communication Research, Volume 50, Issue 4, October 2024, Pages 545–560, https://doi.org/10.1093/hcr/hqae015
Published: 28 June 2024
... that the U.S. medical profession has been predominated with cover-ups ( Gallagher et al., 2007 ). A lack of disclosiveness increases patients’ desire to take legal action ( Phillips-Bute, 2013 ). These findings echo our political and crisis communication research. The medical literature indicates timely...
Journal Article
Resilience organizing: a multilevel communication framework
Marya L Doerfel and others
Journal of Communication, Volume 72, Issue 6, December 2022, Pages 605–618, https://doi.org/10.1093/joc/jqac027
Published: 08 September 2022
... a communicative norm in which they floated ideas through CMC. Doing so enabled timely access to each other’s expertise, eliminating surprise and enabling debates about proposals before they were carried out. resilience interorganizational networks disaster preparedness crisis communication nonprofit...
Journal Article
Addressing health communication in the era of alternative truths: the view from medical assistance
Anthony Renshaw and Irene Lai
Journal of Travel Medicine, Volume 29, Issue 2, March 2022, taab179, https://doi.org/10.1093/jtm/taab179
Published: 16 November 2021
... context, especially to locations where the healthcare system is unfamiliar. Medical assistance crisis communication risk management travel epidemic intelligence medical intelligence A crisis of ‘alternative truths’ represents a threat to global health security. Access to accurate, vetted information...
Journal Article
Knowledge Acquisition in Times of the 2020 Coronavirus Pandemic: Evidence from a Four-Wave Panel Study
Alyt Damstra and Michael Hameleers
International Journal of Public Opinion Research, Volume 33, Issue 3, Autumn 2021, Pages 724–733, https://doi.org/10.1093/ijpor/edab017
Published: 30 August 2021
... was found. The impact of digital news use weakened as the crisis continued. knowledge media effects crisis communication negative information panel surveys News use was measured by means of the question: “When thinking about last week, how many days have you watched/read/made use of [specific news...
Journal Article
The Role of Local Influential Users in Spread of Situational Crisis Information
Chao Fan and others
Journal of Computer-Mediated Communication, Volume 26, Issue 2, March 2021, Pages 108–127, https://doi.org/10.1093/jcmc/zmaa020
Published: 30 March 2021
... champions/celebrities ( Yang et al., 2019 ). In addition to individual’s activities on social media, existing studies ( Doerfel, Lai, & Chewning, 2010 ) have also investigated how organizations integrate the Internet into crisis communication. For example, Perry, Taylor, and Doerfel, (2003) showed...
Journal Article
Organizational Crisis Communication: Suboptimal Crisis Response Selection Decisions and Behavioral Economics
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An-Sofie Claeys and W Timothy Coombs
Communication Theory, Volume 30, Issue 3, August 2020, Pages 290–309, https://doi.org/10.1093/ct/qtz002
Published: 04 March 2019
...An-Sofie Claeys; W Timothy Coombs Because crisis response strategies (cf. SCCT) and crisis timing strategies (cf. stealing thunder) are strategies widely discussed and examined in the field of crisis communication, we elaborate on them throughout the article in order to illustrate how...
Journal Article
Some Lines Bring Us Together: Sport as Crisis Renewal in Bosnia-Herzegovina
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Emina Herovic and Shari R. Veil
Communication, Culture and Critique, Volume 9, Issue 4, 1 December 2016, Pages 517–536, https://doi.org/10.1111/cccr.12138
Published: 29 December 2015
...Emina Herovic; Shari R. Veil Sport Renewal Crisis Communication Bosnia-Herzegovina Ethnic Divide Rhetoric. The area that is now Bosnia-Herzegovina has faced decades of ethnic tension and upheaval. Today the country is governed by a three-person presidency including a Bosniak, a Croat...
Journal Article
Communication Challenges During the Development and Introduction of a New Meningococcal Vaccine in Africa
Monique Berlier and others
Clinical Infectious Diseases, Volume 61, Issue suppl_5, November 2015, Pages S451–S458, https://doi.org/10.1093/cid/civ493
Published: 09 November 2015
... messaging vaccine introduction meningitis belt crisis communication Meningitis epidemics have plagued sub-Saharan Africa for more than a century, causing immense human suffering for families and communities. In 2001, the Meningitis Vaccine Project (MVP)—a partnership between the World Health...
Journal Article
Keeping Control: The Importance of Nonverbal Expressions of Power by Organizational Spokespersons in Times of Crisis
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An-Sofie Claeys and Verolien Cauberghe
Journal of Communication, Volume 64, Issue 6, December 2014, Pages 1160–1180, https://doi.org/10.1111/jcom.12122
Published: 16 October 2014
.... Public Relations Crisis Communication Nonverbal Communication Power Organizational Reputation Competence Sincerity Research on organizational communication shows an increasing interest in crisis communication ( Jones, Watson, Gardner, & Gallois, 2004 ). A crisis is an unpredictable event...
Journal Article
National Extension Workshop Developing effective risk and crisis communication approaches in the poultry industry
R. R. Ulmer
The Journal of Applied Poultry Research, Volume 21, Issue 3, September 2012, Pages 706–716, https://doi.org/10.3382/japr.2011-00501
Published: 01 September 2012
...R. R. Ulmer 2 Corresponding author: [email protected] crisis communication food industry poultry industry Primary Audience: Poultry Producers, Production Managers, Extension Personnel, Researchers, Poultry Disease Experts, Veterinarians, Nutritionists Organizations that are able to create...
Journal Article
Importance of risk communication during and after a nuclear accident
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Tanja Perko
Integrated Environmental Assessment and Management, Volume 7, Issue 3, 1 July 2011, Pages 388–392, https://doi.org/10.1002/ieam.230
Published: 01 July 2011
... of the cornerstones of successful emergency management. In the nuclear field, crisis communication that restricts itself to facts but fails to account for an individual's knowledge (or lack of it), their perception of risks, and their relative inexperience is incomplete and ineffective. There is also a risk of panic...
Chapter
Responding to Radiological Terrorism
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Julia M. Pearce
Published: 20 June 2023
... principles for effective risk and crisis communication that are crucial for a successful response to radiological terrorism. Suggested Reading Becker, Steven M ., ( 2005 ). ‘ Addressing the Psychosocial and Communication Challenges Posed by Radiological/Nuclear Terrorism: Key Developments since NCRP...
Chapter
Protect Yourself from Communication Traps
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Dennis Meredith
Published: 15 August 2021
... of Medicine NEJM communicators consulting Holland Earle Friedman Lynne Palca Joe media interviews real time interviews Washington Post preemptive communication hyperstories journalists media relations public relations science journalism science journalists crisis communication crisis...
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Heartbreak and Outrage: The Response to COVID-19
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Sara E. Gorman
Published: 18 July 2024
.... Trump Donald crisis communication republican social safety net de Tocqueville Alexis individualism Anti Intellectualism in American Life Anti intellectualism federalist Hofstadter Richard Birx Deborah Fauci Anthony Food and Drug Administration FDA Health and Human Services HHS...
Chapter
What Risk Resilience Measures Can I Use?
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Gregory Falco and Eric Rosenbach
Published: 18 November 2021
...-RP_ics_cybersecurity_incident_response_100609.pdf . Table 7.4 The Elements of a Cyber Crisis Communication Plan The Elements of a Cyber Crisis Communication Plan Communication objectives Given the resource and time constraints that a cyber crisis can impose, it is important to itemize and rank your objectives in order...
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Complexity, Crisis, and the Expert Organization: Reconfiguring the Dominant Paradigm
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Dawn R. Gilpin and Priscilla J. Murphy
Published: 01 September 2008
...This chapter brings together three streams of thought — crisis literature, complexity, and organizational learning — showing how their combination extends the thinking about crisis communication. It summarizes the key assumptions that inform most mainstream approaches to crisis communication...
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