
Contents
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Background Background
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Knowledge Diverse Teams Knowledge Diverse Teams
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Disagreement and Uncertainty Disagreement and Uncertainty
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Analogy and Uncertainty Analogy and Uncertainty
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Integrating Uncertainty into Models of Multidisciplinary Team Creativity Integrating Uncertainty into Models of Multidisciplinary Team Creativity
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Research from the Mars Exploration Rover Science Team Research from the Mars Exploration Rover Science Team
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Overview of Methods Overview of Methods
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Disagreements Reveal Uncertainty Disagreements Reveal Uncertainty
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Uncertainty Sparks Analogies, Which Then Reduce Uncertainty Uncertainty Sparks Analogies, Which Then Reduce Uncertainty
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Summary of Findings from the MER Data Set Summary of Findings from the MER Data Set
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Implications for Future Work on Team Science Implications for Future Work on Team Science
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Exploring Generality of Uncertainty-Management Strategies Across Contexts Exploring Generality of Uncertainty-Management Strategies Across Contexts
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Looking More Closely at the Role of Conflict in Teams Looking More Closely at the Role of Conflict in Teams
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Uncertainty Beyond the Individual Uncertainty Beyond the Individual
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Enriching Our Methodological Tool Kit Enriching Our Methodological Tool Kit
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Understanding Knowledge Diversity in Teams Understanding Knowledge Diversity in Teams
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Conclusion Conclusion
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Acknowledgments Acknowledgments
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Notes Notes
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References References
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19 How Science Teams Deal with Uncertainty: Insights from the Mars Rover Project
Get accessJoel Chan, College of Information Studies, University of Maryland College Park, Maryland
University of Maryland, Center for Advanced Study of Language, College Park, MD, USA
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Published:09 May 2019
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Abstract
This chapter reviews prior and new research on the unique strategies that multidisciplinary teams possess for dealing with uncertainty. In particular, it summarizes recent findings from research on the 2004 NASA mission that sent two rovers on opposite sides of Mars so that scientists on Earth could determine whether there was evidence for liquid water. Using natural audiovideo data from these scientists’ task-relevant conversations, researchers were able to explore novel cross-psychology questions about how this exemplary multidisciplinary science team dealt with uncertainty. The findings in concert with prior research on teams and problem solving suggest that in knowledge diverse teams, disagreement can uncover latent uncertainty between individuals, whereas analogies can serve to reduce uncertainty. These findings advance understanding of how multidisciplinary science teams succeed, and point to the value of studying real-world cases for uncovering novel connections between social and cognitive processes in teams.
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