
Contents
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Introduction Introduction
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Linking Emotions to Cultural Models Linking Emotions to Cultural Models
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Automated Recognition of Emotions across Cultures Automated Recognition of Emotions across Cultures
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Modeling the Cultural Background of Agents with Emotional Behaviors Modeling the Cultural Background of Agents with Emotional Behaviors
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Data-Driven Computational Models of Culture Data-Driven Computational Models of Culture
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Computational Models of Culture Based on Agent Mind Architectures Computational Models of Culture Based on Agent Mind Architectures
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Culture-Specific Expression of Emotions Culture-Specific Expression of Emotions
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Cross-Cultural Perception of Emotions Portrayed by Virtual Agents and Robots Cross-Cultural Perception of Emotions Portrayed by Virtual Agents and Robots
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Emotional Responses to Culture-Specific Virtual Characters and Robots Emotional Responses to Culture-Specific Virtual Characters and Robots
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Conclusion Conclusion
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Acknowledgments Acknowledgments
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Notes Notes
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References References
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22 Preparing Emotional Agents for Intercultural Communication
Get accessElisabeth André is a full professor of Computer Science and Founding Chair of Human-Centered Multimedia at Augsburg University, Germany. She has a long track record in multimodal human-machine interaction, embodied conversational agents, social robotics, and social signal processing. In 2010, Elisabeth André was elected a member of the prestigious Academy of Europe, and the German Academy of Sciences Leopoldina. In 2013, she was awarded a EurAI fellowship. In 2017, she was elected to the CHI Academy, an honorary group of HCI leaders. Since 2019, she is serving as the Editor-in-Chief of IEEE Transactions on Affective Computing.
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Published:01 July 2014
Cite
Abstract
This chapter is from the forthcoming The Oxford Handbook of Affective Computing edited by Rafael Calvo, Sidney K. D'Mello, Jonathan Gratch, and Arvid Kappas. Although many papers emphasize the need to incorporate cultural values and norms into emotional agent architectures, work that actually follows such an integrative approach is rare. To construct anthropomorphic agents that show culture-specific emotional behaviors, researchers must investigate how emotions are conveyed across cultures and how this knowledge can be used to tune emotion recognizers to a particular culture. Models of appraisal and coping have to be enriched by models of culture to simulate how the agent appraises events and actions and manages its emotions depending on its alleged culture. Finally, mechanisms are required to modulate the expressiveness of emotions by cultural traits to convey emotions with right level of intensity and force. Starting from work done in the agent research community, this paper discusses how existing work on equipping anthropomorphic agents with emotional behaviors can be extended by considering culture-specific variations.
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