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I, along with millions of others who watched the events of September 11, 2001, unfold, felt the immediate shocking impact of the terrorist attacks—all the more so as my son frequently traveled on that fateful flight from Boston to San Francisco and could have easily been on the plane that terrible day. As a clinical psychologist, I immediately volunteered my services to the American Red Cross (ARC). While awaiting an assignment to go to Manhattan, I completed the required ARC Disaster Mental Health Level 1 training to work at a disaster site. As both a scientist and a practitioner, I was astonished to learn that scientifically validated methods were not being used for training, and the need to provide responders, victims proximally and remotely affected with the best possible psychological tools to deal with this horror became evident and provided a challenge for me.
While awaiting any available opening for an ARC assignment to go back to New York City, I took it upon myself immediately to go to New York, and without identifying myself in any way, informally assessed the situation as best I could. An insight soon emerged. These people had attacked not just the United States of America, but my Dad’s “home.” For my father, Moses Bongar, was a “true New Yorker’’ (and though he traveled far and wide, New York City was always there in his soul). Before my trip, I was honored to be invited as a specialist in clinical emergencies and crises to come to Washington, D.C. to discuss disaster mental health and its role with regard to 9/11 with Dr. Bernadine Healy, the head of the American Red Cross. After spending several days in New York City, and being astonished at the incredible resilience of this remarkable city and its people, I was able to meet at some length with Dr. Healey and her senior aid at ARC headquarters. In this meeting, I emphasized the critical role of the American Psychological Association, through its Disaster Response Network (DRN), and the efforts of Dr. Russell Newman and senior DRN staff who served as vital resources that stood ready to work closely with the ARC and its then head of disaster mental health, Dr. John Clizbe.
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