TABLE 4

The detailed information about responses and covariates

VariablesSource FileDescription
ResponseChurnAssetWhether the customers churn or not. Yes: 13.7%; No: 86.3%.
AssetMaxMVSMarketThe maximum market value of stock.
StdTFFareThe SD of total fare.
MaxFAAssetThe maximum floating assets.
StdTDDebtThe SD of total debt.
WheTVAMTradingWhether the trading volume of A-shares is missing or not. Yes: 69.1%; No: 30.9%.
WheIFMInflowWhether the inflow of funds is missing or not. Yes: 81.3%; No: 18.7%.
Non- assetAgeBasicThe age of customers (4 levels). <40: 20.6%; 40–50: 25.8%; 50–60: 29.3%; >60: 24.3%.
WheHFPFProductWhether the customers hold financial products or not. Yes: 71.5%; No: 28.5%.
WheHSPSProductWhether the customers hold service products or not. Yes: 86.0%; No: 14%.
WheLBehaviourWhether the customers Login or not. Yes: 16.8%; No:83.2%.
VariablesSource FileDescription
ResponseChurnAssetWhether the customers churn or not. Yes: 13.7%; No: 86.3%.
AssetMaxMVSMarketThe maximum market value of stock.
StdTFFareThe SD of total fare.
MaxFAAssetThe maximum floating assets.
StdTDDebtThe SD of total debt.
WheTVAMTradingWhether the trading volume of A-shares is missing or not. Yes: 69.1%; No: 30.9%.
WheIFMInflowWhether the inflow of funds is missing or not. Yes: 81.3%; No: 18.7%.
Non- assetAgeBasicThe age of customers (4 levels). <40: 20.6%; 40–50: 25.8%; 50–60: 29.3%; >60: 24.3%.
WheHFPFProductWhether the customers hold financial products or not. Yes: 71.5%; No: 28.5%.
WheHSPSProductWhether the customers hold service products or not. Yes: 86.0%; No: 14%.
WheLBehaviourWhether the customers Login or not. Yes: 16.8%; No:83.2%.

Note: “FProduct” and “SProduct” represent source files of holding financial products or service products.

TABLE 4

The detailed information about responses and covariates

VariablesSource FileDescription
ResponseChurnAssetWhether the customers churn or not. Yes: 13.7%; No: 86.3%.
AssetMaxMVSMarketThe maximum market value of stock.
StdTFFareThe SD of total fare.
MaxFAAssetThe maximum floating assets.
StdTDDebtThe SD of total debt.
WheTVAMTradingWhether the trading volume of A-shares is missing or not. Yes: 69.1%; No: 30.9%.
WheIFMInflowWhether the inflow of funds is missing or not. Yes: 81.3%; No: 18.7%.
Non- assetAgeBasicThe age of customers (4 levels). <40: 20.6%; 40–50: 25.8%; 50–60: 29.3%; >60: 24.3%.
WheHFPFProductWhether the customers hold financial products or not. Yes: 71.5%; No: 28.5%.
WheHSPSProductWhether the customers hold service products or not. Yes: 86.0%; No: 14%.
WheLBehaviourWhether the customers Login or not. Yes: 16.8%; No:83.2%.
VariablesSource FileDescription
ResponseChurnAssetWhether the customers churn or not. Yes: 13.7%; No: 86.3%.
AssetMaxMVSMarketThe maximum market value of stock.
StdTFFareThe SD of total fare.
MaxFAAssetThe maximum floating assets.
StdTDDebtThe SD of total debt.
WheTVAMTradingWhether the trading volume of A-shares is missing or not. Yes: 69.1%; No: 30.9%.
WheIFMInflowWhether the inflow of funds is missing or not. Yes: 81.3%; No: 18.7%.
Non- assetAgeBasicThe age of customers (4 levels). <40: 20.6%; 40–50: 25.8%; 50–60: 29.3%; >60: 24.3%.
WheHFPFProductWhether the customers hold financial products or not. Yes: 71.5%; No: 28.5%.
WheHSPSProductWhether the customers hold service products or not. Yes: 86.0%; No: 14%.
WheLBehaviourWhether the customers Login or not. Yes: 16.8%; No:83.2%.

Note: “FProduct” and “SProduct” represent source files of holding financial products or service products.

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