Table 2.

Positive factors associated with PHSO

Positive factors identifiedStudies
Good doctor–patient relationship with friendly, respectful staff, interested in helping them, and greater understanding39,42,45–47
Convenience of location and time flexibility41,43,45,47
Colocation with other services—for example food, housing, mental health, and laundry programs43,45
Reasons for attending one mobile outreach service42 on the day of the survey included obtaining basic necessities, especially vitamins and socks (86% of patients), and specific health reasons and/or obtaining medications (36.7% of patients)
Twelve months after the first contact with the outreach service, statistically significant reductions were observed in unmet needs in housing (P < 0.005, −17.3%), financial (P < 0.05, −12.8%), and mental health services (P < 0.005, −17.2%). Nominal reductions in unmet needs in drug treatment, food, transportation, and legal domains were also seen, but they were not statistically significant.48
Warm nonjudgmental atmosphere41,45
Presence of students46,47
Positive social aspect43,45
Longer time they were given for appointment46
Relaxed drop-in triage environment45
Positive factors identifiedStudies
Good doctor–patient relationship with friendly, respectful staff, interested in helping them, and greater understanding39,42,45–47
Convenience of location and time flexibility41,43,45,47
Colocation with other services—for example food, housing, mental health, and laundry programs43,45
Reasons for attending one mobile outreach service42 on the day of the survey included obtaining basic necessities, especially vitamins and socks (86% of patients), and specific health reasons and/or obtaining medications (36.7% of patients)
Twelve months after the first contact with the outreach service, statistically significant reductions were observed in unmet needs in housing (P < 0.005, −17.3%), financial (P < 0.05, −12.8%), and mental health services (P < 0.005, −17.2%). Nominal reductions in unmet needs in drug treatment, food, transportation, and legal domains were also seen, but they were not statistically significant.48
Warm nonjudgmental atmosphere41,45
Presence of students46,47
Positive social aspect43,45
Longer time they were given for appointment46
Relaxed drop-in triage environment45
Table 2.

Positive factors associated with PHSO

Positive factors identifiedStudies
Good doctor–patient relationship with friendly, respectful staff, interested in helping them, and greater understanding39,42,45–47
Convenience of location and time flexibility41,43,45,47
Colocation with other services—for example food, housing, mental health, and laundry programs43,45
Reasons for attending one mobile outreach service42 on the day of the survey included obtaining basic necessities, especially vitamins and socks (86% of patients), and specific health reasons and/or obtaining medications (36.7% of patients)
Twelve months after the first contact with the outreach service, statistically significant reductions were observed in unmet needs in housing (P < 0.005, −17.3%), financial (P < 0.05, −12.8%), and mental health services (P < 0.005, −17.2%). Nominal reductions in unmet needs in drug treatment, food, transportation, and legal domains were also seen, but they were not statistically significant.48
Warm nonjudgmental atmosphere41,45
Presence of students46,47
Positive social aspect43,45
Longer time they were given for appointment46
Relaxed drop-in triage environment45
Positive factors identifiedStudies
Good doctor–patient relationship with friendly, respectful staff, interested in helping them, and greater understanding39,42,45–47
Convenience of location and time flexibility41,43,45,47
Colocation with other services—for example food, housing, mental health, and laundry programs43,45
Reasons for attending one mobile outreach service42 on the day of the survey included obtaining basic necessities, especially vitamins and socks (86% of patients), and specific health reasons and/or obtaining medications (36.7% of patients)
Twelve months after the first contact with the outreach service, statistically significant reductions were observed in unmet needs in housing (P < 0.005, −17.3%), financial (P < 0.05, −12.8%), and mental health services (P < 0.005, −17.2%). Nominal reductions in unmet needs in drug treatment, food, transportation, and legal domains were also seen, but they were not statistically significant.48
Warm nonjudgmental atmosphere41,45
Presence of students46,47
Positive social aspect43,45
Longer time they were given for appointment46
Relaxed drop-in triage environment45
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