TABLE 3 Open in new tab ILLUSTRATIVE...

TABLE 3

ILLUSTRATIVE EXAMPLES: LAST GASP SAVES

Data Number	Empirics	Brief Commentary
4, 37	Companion challenges knowledge that the employee has taken for granted	Employee is processing tickets, companion intervenes, supposing the female customer does not know what she has done by opting to pay “standard.”
27	“Go on then, we’ll do it”	Following an explanation of gift aid, the female customer orders “standard.” The employee starts to process the tickets. Her male companion talks with employee, then overrules her, and donates.
72	“Ticket for the grounds”	Employee confirms order, as she is processing tickets. This is enough to expose the problem. The customer elaborates his plans for the day and his errorful knowledge is exposed.

Data Number	Empirics	Brief Commentary
4, 37	Companion challenges knowledge that the employee has taken for granted	Employee is processing tickets, companion intervenes, supposing the female customer does not know what she has done by opting to pay “standard.”
27	“Go on then, we’ll do it”	Following an explanation of gift aid, the female customer orders “standard.” The employee starts to process the tickets. Her male companion talks with employee, then overrules her, and donates.
72	“Ticket for the grounds”	Employee confirms order, as she is processing tickets. This is enough to expose the problem. The customer elaborates his plans for the day and his errorful knowledge is exposed.