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Journal Article
EDITOR'S CHOICE
Identities without Products: When the Preference for Self-Linked Products Weakens
Liad Weiss and Robin J Tanner
Journal of Consumer Research, Volume 51, Issue 5, February 2025, Pages 896–915, https://doi.org/10.1093/jcr/ucae038
Published: 13 June 2024
... practices converge around the idea that stronger self-links to a brand and its products lead to increased brand loyalty. In this article, we challenge this conventional notion by revealing situations where the preference for self-linked brands diminishes, despite the self-links remaining unchanged. We...
Journal Article
‘I Feel Like I’m with You; Therefore, I’m Having Fun’: The Effects of Social Comparison and Belongingness on Continuous Play Intention for Online Games and Loyalty
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Jihyeon Lee and Hanku Kim
Interacting with Computers, Volume 36, Issue 3, May 2024, Pages 198–208, https://doi.org/10.1093/iwc/iwae005
Published: 01 April 2024
... and belongingness) and immersive gaming behaviors (social presence and flow experience) on behavioral factors (continuous play intention and loyalty). We analyzed 274 valid survey questionnaire responses. Our findings contribute to a growing body of literature that identifies the motives of users to play MMORPGs...
Journal Article
Changing tactics in negotiating refugee assistance policies and practices: A case study of an asylum seeker-led organization in Hong Kong
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Ka Wang Kelvin Lam
Journal of Refugee Studies, Volume 37, Issue 2, June 2024, Pages 503–517, https://doi.org/10.1093/jrs/feae018
Published: 18 March 2024
... to voice their demands, as evidenced during the 2019 social movement. However, with the limited success of these efforts and the increasing repression of dissent, even those with a high level of loyalty to Hong Kong may consider emigration ( Kan et al. 2023 ). For those who remain in Hong Kong...
Journal Article
A broadly applicable approach to enrich electronic-health-record cohorts by identifying patients with complete data: a multisite evaluation
Jeffrey G Klann and others
Journal of the American Medical Informatics Association, Volume 30, Issue 12, December 2023, Pages 1985–1994, https://doi.org/10.1093/jamia/ocad166
Published: 25 August 2023
... care within a single healthcare system (colloquially called a “loyalty cohort” since they typically return to the same providers) have mostly complete data within that organization’s electronic health record (EHR). Loyalty cohorts have low data missingness, which can unintentionally bias research...
Journal Article
The One-Away Effect: The Pursuit of Mere Completion
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Bowen Ruan and others
Journal of Consumer Research, Volume 50, Issue 5, February 2024, Pages 945–961, https://doi.org/10.1093/jcr/ucad030
Published: 27 April 2023
... studies found that consumers counter-normatively prefer something nearly complete over something complete. We call this phenomenon the “one-away effect” because we find that when consumers are, for example, one stamp away from completing a punch card loyalty program, they value the card more than...
Journal Article
Impact of longitudinal data-completeness of electronic health record data on risk score misclassification
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Yinzhu Jin and others
Journal of the American Medical Informatics Association, Volume 29, Issue 7, July 2022, Pages 1225–1232, https://doi.org/10.1093/jamia/ocac043
Published: 31 March 2022
... with high EHR continuity may significantly reduce misclassification for the commonly used risk scores in EHR-based comparative studies. data leakage care continuum patient connectedness loyalty cohort data completeness NIH 10.13039/100000002 R01LM012594 R01LM013204 Electronic health records (EHR...
Journal Article
Competition, price dispersion and capacity constraints: the case of the U.S. corn seed industry
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Cornelia Ilin and Guanming Shi
European Review of Agricultural Economics, Volume 49, Issue 3, June 2022, Pages 557–592, https://doi.org/10.1093/erae/jbab001
Published: 18 January 2021
... on the supply side, with the brand loyalty of consumers on the demand side. Such an extension may be considered marginal theoretically, yet valuable empirically for modelling the actual marketplace interactions where both capacity constraints and customer brand loyalty exist. In this study, we will focus our...
Journal Article
Loyalty and Disclosure in Legal Ethics
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Benjamin C Zipursky
The American Journal of Jurisprudence, Volume 65, Issue 1, June 2020, Pages 83–107, https://doi.org/10.1093/ajj/auaa005
Published: 05 June 2020
...Benjamin C Zipursky Professor & James H. Quinn ’49 Chair in Legal Ethics, Fordham Law School. Email: [email protected] The format of the article involves identifying a potentially strong defense for the client loyalty argument against duties of financial disclosure...
Journal Article
The Internal Limits on Fiduciary Loyalty
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Andrew S Gold
The American Journal of Jurisprudence, Volume 65, Issue 1, June 2020, Pages 65–82, https://doi.org/10.1093/ajj/auaa003
Published: 14 May 2020
...Andrew S Gold Fiduciary loyalty is often equated to an obligation to act in what the fiduciary perceives to be her beneficiary’s best interest. Yet, even where loyalty obligations take a prescriptive form, they are rarely as simple as that. Some loyalty duties are not owed to any determinate...
Journal Article
The spatial variation of switching rates in large cooperative membership bases: empirical evidence from the dairy sector
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Tim Viergutz and others
European Review of Agricultural Economics, Volume 47, Issue 4, September 2020, Pages 1438–1472, https://doi.org/10.1093/erae/jbz042
Published: 02 December 2019
... among the members, ultimately influencing the occurrence of switching decisions in the membership base. JEL classification: C23, D23, P13, Q13, R32 agricultural cooperatives dairy sector switching behaviour member loyalty spatial price incentives The combination of switching decisions...
Journal Article
How Well Do Consumer-Brand Relationships Drive Customer Brand Loyalty? Generalizations from a Meta-Analysis of Brand Relationship Elasticities
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Mansur Khamitov and others
Journal of Consumer Research, Volume 46, Issue 3, October 2019, Pages 435–459, https://doi.org/10.1093/jcr/ucz006
Published: 25 February 2019
... To advance understanding of how well different types of brand relationships drive customer brand loyalty and to help companies improve the effectiveness of their relationship-building investments, this article conducts a meta-analysis of the link between five consumer-brand relationship constructs...
Journal Article
The Devil You Know: Self-Esteem and Switching Responses to Poor Service
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Irene Consiglio and Stijn M J van Osselaer
Journal of Consumer Research, Volume 46, Issue 3, October 2019, Pages 590–605, https://doi.org/10.1093/jcr/ucz001
Published: 15 January 2019
... competition (by offering consumers options and by reducing switching costs) may not be enough to protect the welfare of low-self-esteem consumers. We also suggest ways in which firms can untie vulnerable consumers from negative service relationships. self-esteem switching inertia loyalty service quality...
Journal Article
A Loyalty–Distance Model for Voting Change
G. J. G. Upton and B. Särlvik
Royal Statistical Society. Journal. Series A: General, Volume 144, Issue 2, March 1981, Pages 247–259, https://doi.org/10.2307/2981922
Published: 05 December 2018
... A model of voting change is proposed which includes the party-attraction and loyalty parameters of an earlier model, but also components of association relating to the political distances between the parties. The model is described in multiplicative terms, but cell and parameter estimates are obtained...
Journal Article
The Fun and Function of Uncertainty: Uncertain Incentives Reinforce Repetition Decisions
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Luxi Shen and others
Journal of Consumer Research, Volume 46, Issue 1, June 2019, Pages 69–81, https://doi.org/10.1093/jcr/ucy062
Published: 07 July 2018
... theory incentive design loyalty program Do people repeat an action more when the financial outcome of the action is certain or uncertain? As a stylized example, imagine that a mobile payment company offers its customers a cash reward every time they pay $40 or more with its app. Which of the following...
Journal Article
Is patient loyalty associated with quality of care? Results of a patient survey over primary care in Switzerland
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Katja Goetz and others
International Journal for Quality in Health Care, Volume 31, Issue 3, April 2019, Pages 199–204, https://doi.org/10.1093/intqhc/mzy142
Published: 03 July 2018
...Katja Goetz; Marianne Jossen; Thomas Rosemann; Sigrid Hess; Marc Brodowski; Paula Bezzola Abstract Objective The study aimed to evaluate quality of care and to determine which aspects are associated with the willingness to recommend the general practitioner (GP) as a part of patient loyalty...
Journal Article
Incentivizing choice of community pharmacy
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Jason Perepelkin and Grant Alexander Wilson
Journal of Pharmaceutical Health Services Research, Volume 9, Issue 4, December 2018, Pages 347–359, https://doi.org/10.1111/jphs.12242
Published: 22 June 2018
... Royal Pharmaceutical Society 2018 This article is published and distributed under the terms of the Oxford University Press, Standard Journals Publication Model (https://dbpia.nl.go.kr/journals/pages/open_access/funder_policies/chorus/standard_publication_model) ethics incentive loyalty...
Journal Article
EDITOR'S CHOICE
Fit to be king: how patrimonialism on Wall Street leads to inequality
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Megan Tobias Neely
Socio-Economic Review, Volume 16, Issue 2, April 2018, Pages 365–385, https://doi.org/10.1093/ser/mwx058
Published: 19 April 2018
... why, I turn to Weber’s theory of patrimonialism, which primarily has been applied to historical or non-Western societies. I argue that patrimonialism—activated through trust, loyalty and tradition—restricts access to financial rewards and facilitates the reproduction of the white male domination...
Journal Article
Public–private partnerships on cyber security: a practice of loyalty
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Kristoffer Kjærgaard Christensen and Karen Lund Petersen
International Affairs, Volume 93, Issue 6, November 2017, Pages 1435–1452, https://doi.org/10.1093/ia/iix189
Published: 01 November 2017
.... This plays out as controversies over what is considered threatened, the scope of the issue and the kind of expertise to be mobilized. Arguing that PPPs on security are not defined narrowly by short-sighted strategic self-interest but also loyalty and commitment, we suggest that the innovative potential...
Journal Article
The Truth about Loyalty: Emotions, Ex-Combatants and Transitioning from the Past
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Cheryl Lawther
International Journal of Transitional Justice, Volume 11, Issue 3, November 2017, Pages 484–504, https://doi.org/10.1093/ijtj/ijx019
Published: 10 July 2017
... or the legitimacy of that regime, but also provoke powerful emotional reactions in those who have inflicted and endured violence as an expression of their loyalty to the previous regime, through, for example, interrogating their actions in defence of the state and the state’s response to or rejection...
Journal Article
Determinants of patient loyalty to healthcare providers: An integrative review
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Wei-Jiao Zhou and others
International Journal for Quality in Health Care, Volume 29, Issue 4, August 2017, Pages 442–449, https://doi.org/10.1093/intqhc/mzx058
Published: 24 May 2017
...Wei-Jiao Zhou; Qiao-Qin Wan; Cong-Ying Liu; Xiao-Lin Feng; Shao-Mei Shang Abstract Purpose Patient loyalty is key to business success for healthcare providers and also for patient health outcomes. This study aims to identify determinants influencing patient loyalty to healthcare providers...
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