
Contents
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Introduction Introduction
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Staff assessment and use of the restorative justice approach Staff assessment and use of the restorative justice approach
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How restorative justice was used How restorative justice was used
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Assessing the overall impact of the restorative justice approach Assessing the overall impact of the restorative justice approach
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Staff resistance to using an RJ approach Staff resistance to using an RJ approach
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Practice issues Practice issues
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Using restorative justice with young people Using restorative justice with young people
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The principle of voluntarism in the restorative justice approach The principle of voluntarism in the restorative justice approach
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Ensuring restorative outcomes Ensuring restorative outcomes
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Training Training
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5 Using restorative justice: manager and care staff views
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Published:July 2010
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Abstract
This chapter describes the experiences, views and perceptions of managers and care staff in the United Kingdom regarding their use of restorative justice (RJ) in managing problem behaviour and offending behaviour in children in residential care. Their views were collated in four main ways: by questionnaires administered in autumn 2006 and again in autumn 2007; by structured group discussions with care staff within the same two time periods; by individual interviews with unit managers, again in the same two periods; and, throughout the research by participation in staff meetings that included presentations of interim findings to managers and key staff involved in implementing the RJ approach. This level of interaction with practitioners helped maintain interest in the research and ensure the relevance of questions asked. This chapter also considers staff training and the principle of voluntarism in the restorative justice approach.
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