
Contents
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Effective commissioning for health improvement and citizen involvement Effective commissioning for health improvement and citizen involvement
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New commissioning models New commissioning models
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Service models Service models
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Effective leadership and management Effective leadership and management
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Working with professionals Working with professionals
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Recruitment and retention Recruitment and retention
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Competencies, skills and training Competencies, skills and training
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Payment and expenses Payment and expenses
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Conclusion Conclusion
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Key points Key points
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Cite
Abstract
This chapter considers the commissioning and implementation of public health programmes that engage members of the public in lay health worker roles. It identifies common challenges as well as discussing strategies to enhance the experience of those volunteering or working as lay health workers. The case for a whole system approach to effective health commissioning is examined followed by discussion of recruitment, training, and professional support processes. Illustrative examples are drawn from public health practice. Flexibility is important as some issues such as payment are complex and require active management. Ultimately new collaborative models are required to ensure that citizen involvement is adequately funded, barriers to engagement are removed and grassroots activity is supported.
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