
Contents
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Introduction: New Labour and framing Introduction: New Labour and framing
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New Labour diagnostic frames New Labour diagnostic frames
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(1) Policy learning (1) Policy learning
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(2) Social narrative formation (2) Social narrative formation
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New Labour's prescriptive frames New Labour's prescriptive frames
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(1) Choice and empowerment (1) Choice and empowerment
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(2) Consumer empowerment through competition (2) Consumer empowerment through competition
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Consumer choice and the collective good Consumer choice and the collective good
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Conclusion Conclusion
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Notes Notes
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References References
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Two The consumer and New Labour: the consumer as king?
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Published:April 2009
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Abstract
This chapter elucidates New Labour's understanding of ‘consumerism’. It draws heavily on Schon and Rein's concept of the frame. Frames can be understood as analytical devices that supply order and intelligibility to a complex, ever-shifting, and confusing world. The first part of the chapter discuses New Labour's ‘diagnostic frame’, and the way it defined the problem of ‘modernising’ public services, focusing on education and healthcare. The next part considers New Labour's ‘prescriptive frames’, major policy prescriptions that emerged from this diagnosis. The final part of the chapter explores ambiguities and problems within New Labour's consumerist narrative.
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