Abstract

In market-based healthcare systems, due to the high and increasing degree of integration between healthcare providers and purchasers, the enforcement of the cartel prohibition is both important and ever more complex. Competition authorities operate independently, but their approach to enforcement may be influenced by the public and political context. Within the setting of the Dutch healthcare system, we study how the cartel prohibition was enforced between 2004 and 2020 and focus on whether a relationship with public and political attitudes towards competition in healthcare can be observed. Using both qualitative and sentiment analyses, we assessed 38 formal and informal documents issued by the competition authority, 126 written parliamentary questions and almost 1,500 newspaper articles. Our findings reveal that during the first half of the study period (2004–2012), ex-post punitive formal enforcement of violations of the cartel prohibition, such as market-sharing and price-fixing agreements, predominated. During the second half of the study period (2012–2020); however, the competition authority’s focus seems to have shifted toward providing ex-ante informal guidance. We clearly observe negative public and political attitudes towards competition in healthcare as well as a distinct shift in enforcement of the cartel prohibition in Dutch health care. However, we are not able to test for a causal relationship between both observations.

I. INTRODUCTION

Inter-organizational collaboration (IOC) between healthcare providers plays a pivotal and increasingly prominent role in health systems globally (Palumbo et al., 2020). Although the definition of an IOC can vary substantially, they can broadly be described as formal arrangements whereby two or more independent organizations work together by integrating some—but not all—of their activities (Löfström, 2009). These IOCs are established to achieve economies of scale, improve quality of care (Baker et al., 2015), cope with increasing or changing demand (Yarbrough and Powers, 2006), meet budgetary constraints (Mervyn et al., 2019), provide joint service delivery (Bunger et al., 2014) or work towards integrated care delivery (Lyngsø et al., 2016; Valentijn, 2016), to name just a few examples. In general, IOC is regarded as an important route by which to achieve broader healthcare objectives such as accessibility, affordability, and quality. In addition to bottom-up initiatives, IOCs are increasingly being supported by health policy and financed by third-party payers (Field et al., 2020; Pettigrew et al., 2019; VWS, 2018).

However, in systems organized around the market-based allocation of resources in the healthcare system, IOCs may infringe competition legislation if the partners involved are also competitors, and they could lead to exclusion in nonhorizontal relationships between providers from different sectors. In market-based healthcare systems, competition policy and its enforcement by National Competition Authorities (NCAs) can be regarded as a vital precondition for achieving public goals like accessibility, affordability and quality of care (Loozen, 2015). In practice; however, competition enforcement in healthcare often diverges from that in other sectors, particularly due to political sensitivities around solidarity (Guy, 2021). Furthermore, competition in healthcare systems generally lacks widespread public support (Gaynor, 2006; Loozen, 2015). As a result, there is widespread discussion of making changes to the general rules on competition when it comes to healthcare specifically. Competition authorities may also be more susceptible to external public and political pressure (Sauter, 2011) and negative public perceptions around the role of competition in healthcare could also affect the evaluation of evidence by the courts (Gaynor, 2006). Business organizations may also exert pressure on political actors or competition authorities to restrict competition to favour their own interests, or they may exploit prevailing public attitudes to achieve this same goal (Guidi, 2012; Van Damme, 2020). This may have an attenuating effect on competition authority decision-making.

In theory, NCAs are strictly independent and autonomous. However, in practice the competition enforcement is subject to a considerable degree of interpretation, and may be affected by political or public pressure. For instance, during the great financial crisis of 2007–2008, competition authorities were put under pressure by member states to ignore the abuse by dominant firms and take a permissive attitude towards state aid (Reynolds et al., 2009). More recently, corporate lobbies request a less strict competition law enforcement to accommodate potentially anticompetitive agreements aimed at tackling climate change (Schinkel and Treuren, 2021). Several examples suggest that public and political attitudes can affect NCA decision-making in practice (Guidi, 2012; Kovacic, 2014). Most of these examples are in the field of merger control (van de Gronden and de Vries, 2006).1 With regard to cartel prohibition cases, direct interference seems less common and examples are more subtle. In the Netherlands, however, dissatisfaction with competition authority decision-making in the field of healthcare is evident in both public and political attitudes. For instance, the Dutch competition authority’s decision (ACM) in 2011 to fine the national GP association (LHV) for restrictions to entry was fiercely debated and resulted in political opposition, as expressed in parliamentary questions (Schut and Varkevisser, 2017). A few years later, political pressure forced the ACM to allow more leeway for collaboration among GPs (Maarse and Jeurissen, 2019). So it seems that the complex field in which competition authorities operate when it comes to enforcing competition rules in healthcare can have an impact on its interpretation and application of the general competition rules.

In this paper, we will explore the enforcement of competition rules in the context of (changing) public and political attitudes towards competition and collaboration in healthcare. The Dutch healthcare system is particularly suitable for this because it is based on the principles of regulated competition and thus requires strict antitrust enforcement (Loozen, 2015). It can be regarded as a forerunner in the liberalisation of healthcare markets (Sauter, 2010). At the same time, however, the benefits of collaboration among providers are increasingly recognized, which may require less strict competition policy. Here, we will address the ambiguous role of competition enforcement in health care by answering two research questions:

RQ1: How were competition rules around collaboration enforced in the healthcare sector in the Netherlands in the period 2004–2020?

RQ2: To what extent does competition enforcement in Dutch healthcare reflect public and political attitudes towards the role of competition in this sector?

This paper’s intended contribution to the literature is twofold. First, a number of studies have examined the application of the cartel prohibition in Dutch healthcare (Guy, 2019; Loozen, 2015; Sauter, 2014; Schut and Varkevisser, 2017; Van der Schors et al., 2020). Nonetheless, in contrast to merger activities, no studies have investigated both formal and informal competition policy documentation on collaborations in a systematic and integrated manner. Such insight is urgently needed, however, because of the increasing number of IOCs in the current health system. More importantly, collaboration does not require ex-ante approval, and the possibility for an ex-ante exemption by ACM has been abolished (Jansen, 2013). As collaboration includes a wide range of different types of integration that stop short of a merger, insight into the competition authority’s attitude towards various types of integration is of both academic and societal relevance. Both healthcare decision-makers and regulators could benefit from insight into the circumstances under which IOCs and regulated competition are compatible or matters of exclusion. Secondly, although some research has been carried out on attitudes towards competition in healthcare (de Vries et al., 2021; Dijkstra and van Stekelenburg, 2021), the association between these attitudes and the application of cartel prohibition in the healthcare sector has not previously been researched. Since our longitudinal study uses newspaper articles and parliamentary questions that span an eight-year period, it provides a comprehensive insight into the prevailing public and political attitudes on competition in healthcare.

A. Study Setting

The study was conducted in the context of the market-based Dutch healthcare system. The combination of regulated competition and a strong tendency towards more IOCs provides a unique setting in which to explore the challenges of competition enforcement in healthcare (Enthoven and Van De Ven, 2007; Sauter, 2014; Van der Schors et al., 2021). In 2006, a major reform to the Dutch healthcare system took place, which can best be regarded as the endpoint of a series of small and incremental policy and institutional adjustments that included a couple of key moments (Bertens and Vonk, 2020; Helderman et al., 2005). The year 2006 marked the culmination of those reforms in the form of the introduction of two laws. Firstly, the Health Insurance Act (ZVW), which makes it mandatory for all residents of the Netherlands to purchase basic health insurance; secondly, the Health Care Market Regulation Act (WMG), which regulates the development, regulation and supervision of healthcare markets as well as the protection of patients’ interests (Maarse et al., 2016). The market-oriented reform resulted in greater choice both for the competing health insurers, which as purchasers of healthcare are expected to (selectively) contract services from providers, and for patients who are entitled to choose any insurer as well as any healthcare provider that best suits their needs.

In the healthcare sector, as in all other markets featuring competition, responsibility for antitrust enforcement is exercised by the Dutch Authority for Consumers & Markets (ACM).2 Legislation on collaborations is set out in Article 6(1) of the Competition Act, which is based largely on its European counterpart; that is, Article 101 of the Treaty on the Functioning of the European Union. Collaboration between organizations is therefore prohibited if its goal is anticompetitive or if it leads to anticompetitive conduct or outcomes (Loozen, 2015). Examples of (hard-core) anticompetitive conduct include market-sharing, price-setting, boycotts and the exchange of competition-sensitive information with the aim of restricting competition. The cartel prohibition is an ex-post enforcement tool that also applies to healthcare providers. As a result, before establishing an IOC, it is important for the collaborating organizations to check whether their intended collaboration falls under the scope of the cartel prohibition by means of a self-assessment. Where applicable, healthcare organizations need to prove that competition is not unnecessarily restricted by the collaboration, and that the benefits for patients outweigh any anticompetitive effects (Article 6(3)).

The ACM can draw on a broad range of formal and informal instruments. Punitive and nonpunitive formal instruments generally take the form of binding decisions, fines or cease and desist orders, and are aimed both at resolving noncompliance and having a deterrent effect. The ACM can also deploy alternative instruments to increase awareness and understanding of the application of competition law, and facilitate informed decision-making by market parties. A specific form of guidance is an informal opinion, which is a provisional, nonbinding informal assessment on whether a proposed form of collaboration is presumed to be permissible under the Competition Act. In the Netherlands, informal opinions can be issued at the request of the relevant parties when (1) the proposed arrangements have not yet been implemented and concern a new legal question, (2) when the issue is of economic or societal importance (3) and when enough information has been provided by the parties to form an informal opinion, without the need for the ACM to conduct its own in-depth study (ACM, 2019b).3

II. METHODS

A. Design

The aim of our study was to assess the enforcement of competition policy with respect to inter-organizational collaboration in Dutch healthcare in the light of prevailing public and political attitudes, and—perhaps changing—sentiments towards the role of competition in the healthcare system. To this end, we conducted text analyses using both inductive and deductive coding as well as a sentiment analysis. These methods enable many words of text to be condensed into fewer content categories. Our study design was therefore suited to analysing an extensive quantity of nonscientific or ‘grey’ literature in a systematic manner, allowing us to make comparisons over time without the risk of recall bias.

B. Data Sources

The research material consists of four sources (Table 1). Documentation provided by the ACM has been used to shed light on the competition policy perspective on collaborations. Articles from major newspapers and written parliamentary questions were used to develop a sense of the prevailing public and political attitudes towards competition in healthcare. Our study covers the period between 2004 and 2020. In 2004, the Dutch competition authority started antitrust enforcement in Dutch healthcare with the release of two position papers analysing competition in hospital markets and long-term markets. In 2020, we finished the systematic process of gathering data to be included in our research. as this was the last complete year for which data was fully available.

Table 1

Overview of data sources and inclusion/exclusion criteria

PerspectiveTypeSourceIdentified recordsExcludedIncluded in study
Competition authority perspectiveFormal and informal documentationACM.nl32N/A32
Court rulingsRechtspraak.nl6N/A6
Public perspectiveNewspaper articlesLexis (NRC Handelsblad, de Volkskrant, Trouw, De Telegraaf, Algemeen Dagblad)17155 (Duplicates) 247 (Not about Dutch healthcare)1463
Political perspectiveParliamentary written questionsOfficielebekendmakingen.nl342127 (Duplicates) 89 (Written answers)126
PerspectiveTypeSourceIdentified recordsExcludedIncluded in study
Competition authority perspectiveFormal and informal documentationACM.nl32N/A32
Court rulingsRechtspraak.nl6N/A6
Public perspectiveNewspaper articlesLexis (NRC Handelsblad, de Volkskrant, Trouw, De Telegraaf, Algemeen Dagblad)17155 (Duplicates) 247 (Not about Dutch healthcare)1463
Political perspectiveParliamentary written questionsOfficielebekendmakingen.nl342127 (Duplicates) 89 (Written answers)126
Table 1

Overview of data sources and inclusion/exclusion criteria

PerspectiveTypeSourceIdentified recordsExcludedIncluded in study
Competition authority perspectiveFormal and informal documentationACM.nl32N/A32
Court rulingsRechtspraak.nl6N/A6
Public perspectiveNewspaper articlesLexis (NRC Handelsblad, de Volkskrant, Trouw, De Telegraaf, Algemeen Dagblad)17155 (Duplicates) 247 (Not about Dutch healthcare)1463
Political perspectiveParliamentary written questionsOfficielebekendmakingen.nl342127 (Duplicates) 89 (Written answers)126
PerspectiveTypeSourceIdentified recordsExcludedIncluded in study
Competition authority perspectiveFormal and informal documentationACM.nl32N/A32
Court rulingsRechtspraak.nl6N/A6
Public perspectiveNewspaper articlesLexis (NRC Handelsblad, de Volkskrant, Trouw, De Telegraaf, Algemeen Dagblad)17155 (Duplicates) 247 (Not about Dutch healthcare)1463
Political perspectiveParliamentary written questionsOfficielebekendmakingen.nl342127 (Duplicates) 89 (Written answers)126

First, the primary source of data is the documentation published about collaboration cases in healthcare on the ACM’s website. Emphasis was placed on documentation specifically focusing on actual cases of collaboration in healthcare. Hence, documentation offering general guidance was excluded, such as the three ACM generic guidelines published in 2003, 2007 and 2010. In total, 32 documents were eligible for inclusion. We distinguished between formal decisions and case law on the one hand (12 documents) and guidance and informal opinions on the other (19 documents). We also added six court rulings pertaining to appeals against formal decisions made by the ACM. These rulings were retrieved from www.rechtspraak.nl, the official website for the Dutch lawcourts where all court decisions can be accessed. In total, 38 documents were therefore included.

Second, Dutch newspaper articles were selected from NexisUni, a database containing all newspaper articles published in the Netherlands. The database was searched using the following search terms: healthcare “Gezondheidszorg” and competition “Marktwerking.” The five largest Dutch newspapers by readership were searched (NRC Handelsblad, de Volkskrant, Trouw, De Telegraaf and Algemeen Dagblad). These newspapers have a joint market share of 90 percent and cover a large share of the political spectrum (Veerbeek et al., 2022). These search results were narrowed down based on the title and abstract. Ultimately, 1,463 newspaper articles were selected for further analysis (Table 1).

Third, to capture (changes in) the prevailing political attitudes to competition in healthcare, parliamentary written questions were extracted from a Dutch government database containing all government publications (www.officielebekendmakingen.nl). These written questions were put to the Ministry of Health, Welfare and Sport (VWS) by members of parliament, and thus reflect the political concerns and considerations around the topic of competition in healthcare. The search string used was similar to the strategy applied to the newspaper articles.

C. Analyses

Our qualitative analyses included both deductive and inductive coding as well as sentiment analysis. The coding was done mainly by a team of two researchers, who independently assessed and analysed informal and formal documentation and parliamentary questions, after which they discussed their findings to limit subjective interpretations as much as possible. The quotations used in the text have been translated from Dutch to English. A specification of analysis method applied for each source has been explained below.

1. Competition Authority Documentation

Formal and informal documentation issued by the ACM was deductively coded. Codes were selected after a scientific and professional literature search on the topic and concerning the research framework. The codes used for the formal documentation included the year of publication, healthcare sectors involved, organizations involved, the conduct involved, the main reason(s) for collaboration by the healthcare organization, the opinion issued by ACM, and the sanction imposed and the appeal (when applicable). The codes for the informal documentation included: the year of publication, healthcare sector, type of collaboration, type of document, efficiencies cited (by the healthcare organization), risk of anticompetitive behaviour, and decision/advice (ACM). The Results section presents these findings in the form of a timeline showing all the documents issued, as well as overview tables for both types of documentation (Tables 2 and 4) and for the six court rulings (Table 3). The data was managed and analysed using Atlas.ti version 9.0.14.

2. Newspaper Articles

The newspaper articles were analysed using SentiStrength, a sentiment analysis (‘opinion mining’) program. We conducted an analysis at the article level. Based on an extensive Dutch lexicon of almost 2,700 words or phrases known to express sentiment, SentiStrength identifies the presence of positive or negative words or combination of words in texts and assesses in which strength this sentiment is expressed (Thelwall et al., 2012). SentiStrength takes account of negating words, idioms and irony. The positive dimension ranges from 1 (neutral) to +5 (strongly positive). The negative dimension ranges from −1 (neutral) to −5 (strongly negative). The overall score for a text is calculated by adding all the sentence scores together and calculating the percentage difference between the negative and positive sentiments relative to the length of the article. These article-level percentages were categorized into a three-point scale: <−10 percent (negative), −10 to 10 percent (neutral), >10 percent (positive). A detailed step-by-step explanation of how these percentages were calculated can be found in Box 1, below.

Box 1.

Sentiment analysis in Sentistrength

1. All the articles were loaded into SentiStrength

2. SentiStrength automatically gave every sentence a score for the strongest positive emotion word and the strongest negative emotion word. The positive score ranged from 1 to 5, with 5 being the strongest positive score. The negative score ranged from −1 to −5, with −5 being the strongest negative score.

3. The strongest negative and positive scores from every sentence were combined and corrected for the absolute difference between two scores, leading to one percentage (left side of the equation below).

4. In SentiStrength, every sentence was also automatically given a score for the average positive sentiment per sentence and the average negative sentiment per sentence. The positive score ranged from 1 to 5, and the negative dimension ranged from −1 to −5.

6. The average negative and positive scores from every sentence were combined and corrected for the absolute difference between two scores, leading to one percentage (right side of the equation below).

7. The strongest and average percentages were combined and divided by 2.

|$\frac{\left(\frac{\left(\mathrm{Positive}\ \mathrm{dimension}\ \mathrm{str}\,+\,\mathrm{negative}\ \mathrm{dimension}\ \mathrm{str}\right)}{\left[\left(\mathrm{positive}\ \mathrm{dimension}\ \mathrm{str}\,-\,\mathrm{negative}\ \mathrm{dimension}\ \mathrm{str}\right)/2\right]}\right)+\left(\frac{\left(\mathrm{Positive}\ \mathrm{dimension}\ \mathrm{avg\,}+\,\mathrm{negative}\ \mathrm{dimension}\ \mathrm{avg}\right)}{\left[\left(\mathrm{positive}\ \mathrm{dimension}\ \mathrm{avg}\,-\,\mathrm{negative}\ \mathrm{dimension}\ \mathrm{avg}\right)/2\right]}\right)}{2}$|

8. This single percentage per article was categorized into a three-point scale: <−10% (negative), −10%; 10% (neutral), >10% (positive).

Example

For one particular article, Sentistrength produced a strongest score on the positive dimension of 26. The strongest score on the negative dimension was −29. When we put these numbers through the formula above, we get a percentage difference of −11% between the negative dimension and positive dimension. Sentistrength produced an average score of 22 for the positive dimension and an average score on the negative dimension of −27. When we put these numbers through the formula above, we get a percentage difference of −20% between the negative dimension and positive dimension. When these figures were combined and divided by two, the article level score was −16%. This number was then categorized into the three-point scale to facilitate interpretation and the article was qualified as negative.

Chronological overview of ACM’s formal (left) and informal documentation (right).
Figure 1

Chronological overview of ACM’s formal (left) and informal documentation (right).

3. Written Parliamentary Questions

The short nature of the sentences, the lack of context and their formulation as questions meant that automated analysis in SentiStrength was not a suitable method for isolating the sentiments and would have led to biased results. Instead, political attitudes towards competition were extracted using manual inductive coding. Of the 342 parliamentary questions included in our analyses, duplicates and written answers were excluded (see Table 1). Subsequently, 126 sentences were inductively coded based on a two-step approach. Twenty randomly selected parliamentary questions were assessed to identify emerging themes and develop an inductive coding framework. Second, all the parliamentary questions were coded by the two researchers based on this framework.4 Missing codes were added to the coding framework during this process. Table 5 shows the inductive codes that emerged from the analysis, as well as the frequency and relative distribution of these codes in the data.

Table 2

Overview of formal documentation issued by the ACM

Case numberYearHealthcare sectorsInvolved organizationsConductMain reason(s) for collaborationOpinion (ACM)Imposed sanction?Appeal?
[1]2004Dental careRepresentative associationThe disclosure of reference prices on the websiteAdvisory prices with the aim of assisting dentists with price calculationAnticompetitive restriction of (price) competitionFine: €400 k, cease and desistNo
[2]2004Mental careFour representative associationsThe disclosure of reference prices on the websiteAdvisory prices with the aim of assisting professionals with cost price calculationAnticompetitive restriction of (price) competitionFines: €56 k, €70 k, €80 k and €240 k cease and desistYes, see [i] in Table 3
[3]2008Home careTwo home care provider organizations in province Noord-HollandAn agreement of geographical division of the marketImprove quality of care and realise neighbourhood-level careMarket-sharing agreement with the aim of restricting competitionFines: €800kand €4.003 mYes, see [ii] in Table 3
[4]2008Home careThree home care provider organizations in Province of UtrechtCollaboration agreement on client referrals and specializationExchange of information, patients retain freedom of choice.Market-sharing agreement with the aim of restricting competitionFines: €1.621 m, €816 k, €611 kYes, see [iii] in Table 3
[5]2008ChildcareFive childcare organizations AmsterdamAlliance on close collaborationOrganizations can positively differentiate their offering on quality, achieving synergy gainsMarket sharing agreement with the aim of restricting competitionBinding commitment: (1) no competition sensitive information to be exchanged and (2) entry plans for each other’s markets not to be shared.No
[6]2010Home careTwo home care provider organizations in Province of FrieslandCollaboration on tender and price agreementsConduct did not influence the market; patients retained freedom of choice.Exchange of competition sensitive information the aim of restricting competitionFines: €2.020 m and €314 kYes, see [iv] in Table 3
[7]2010Home careTwo home care provider organizations in Province of OverijsselAn agreement not to work in each other’s catchment areaCreate a competitive position vis-à-vis nationwide competitorsNoncompetition clause with the aim of restricting competitionFines: €4.348 m and €1.304 mYes, see [v] in Table 3
[8]2010Hospital careTen hospitals in Province Noord-HollandExchanging medical registration and production dataDevelop regional data collectionExchange of competition-sensitive informationBinding commitment: (1) no competition-sensitive information to be exchanged (2) and other providers to have insight into information exchanged under the same conditions as partner hospitalsNo
[9]2011Home careTwo home care providers in the Randstad regionAn agreement not to work in each other’s catchment areaImprove negotiation powerNoncompetition clause with the aim of restricting competitionFines: €3 m, €1.343 mNo, fines repealed by ACM after [ii] [iii]
[10]2011GP CareRepresentative organizationPublication of a document on a nonpublic part of their website, including recommendations to members to control the entry of GPsLocation policy to balance supply and demand to guarantee high quality GP careImpose entry barriers for new entrants with the aim of restricting competitionFine: €7.719 m, cease and desist to remove and withdraw entry recommendations.Yes, see [iv] in Table 3
[11]2011PhysiotherapyRepresentative organizationPublication of an advice not to sign contracts with health insurersDispute between physiotherapists and health insurersPotential of collective boycottNo, the association promised to comply with the competition act.No
[12]2012 (see [10])GP CareRepresentative organizationPublication of a document on a nonpublic part of their website, including recommendations to members to control the entry of GPsLocation policy to balance supply and demand to guarantee high quality GP careImpose entry barriers for new entrants with the aim of restricting competitionBinding commitment: The national GP Association and regional subdivisions promised, among other things: (1) not to interfere with contract negotiations (2) not to provide advice concerning contract signing or entry of new GPs.
Case numberYearHealthcare sectorsInvolved organizationsConductMain reason(s) for collaborationOpinion (ACM)Imposed sanction?Appeal?
[1]2004Dental careRepresentative associationThe disclosure of reference prices on the websiteAdvisory prices with the aim of assisting dentists with price calculationAnticompetitive restriction of (price) competitionFine: €400 k, cease and desistNo
[2]2004Mental careFour representative associationsThe disclosure of reference prices on the websiteAdvisory prices with the aim of assisting professionals with cost price calculationAnticompetitive restriction of (price) competitionFines: €56 k, €70 k, €80 k and €240 k cease and desistYes, see [i] in Table 3
[3]2008Home careTwo home care provider organizations in province Noord-HollandAn agreement of geographical division of the marketImprove quality of care and realise neighbourhood-level careMarket-sharing agreement with the aim of restricting competitionFines: €800kand €4.003 mYes, see [ii] in Table 3
[4]2008Home careThree home care provider organizations in Province of UtrechtCollaboration agreement on client referrals and specializationExchange of information, patients retain freedom of choice.Market-sharing agreement with the aim of restricting competitionFines: €1.621 m, €816 k, €611 kYes, see [iii] in Table 3
[5]2008ChildcareFive childcare organizations AmsterdamAlliance on close collaborationOrganizations can positively differentiate their offering on quality, achieving synergy gainsMarket sharing agreement with the aim of restricting competitionBinding commitment: (1) no competition sensitive information to be exchanged and (2) entry plans for each other’s markets not to be shared.No
[6]2010Home careTwo home care provider organizations in Province of FrieslandCollaboration on tender and price agreementsConduct did not influence the market; patients retained freedom of choice.Exchange of competition sensitive information the aim of restricting competitionFines: €2.020 m and €314 kYes, see [iv] in Table 3
[7]2010Home careTwo home care provider organizations in Province of OverijsselAn agreement not to work in each other’s catchment areaCreate a competitive position vis-à-vis nationwide competitorsNoncompetition clause with the aim of restricting competitionFines: €4.348 m and €1.304 mYes, see [v] in Table 3
[8]2010Hospital careTen hospitals in Province Noord-HollandExchanging medical registration and production dataDevelop regional data collectionExchange of competition-sensitive informationBinding commitment: (1) no competition-sensitive information to be exchanged (2) and other providers to have insight into information exchanged under the same conditions as partner hospitalsNo
[9]2011Home careTwo home care providers in the Randstad regionAn agreement not to work in each other’s catchment areaImprove negotiation powerNoncompetition clause with the aim of restricting competitionFines: €3 m, €1.343 mNo, fines repealed by ACM after [ii] [iii]
[10]2011GP CareRepresentative organizationPublication of a document on a nonpublic part of their website, including recommendations to members to control the entry of GPsLocation policy to balance supply and demand to guarantee high quality GP careImpose entry barriers for new entrants with the aim of restricting competitionFine: €7.719 m, cease and desist to remove and withdraw entry recommendations.Yes, see [iv] in Table 3
[11]2011PhysiotherapyRepresentative organizationPublication of an advice not to sign contracts with health insurersDispute between physiotherapists and health insurersPotential of collective boycottNo, the association promised to comply with the competition act.No
[12]2012 (see [10])GP CareRepresentative organizationPublication of a document on a nonpublic part of their website, including recommendations to members to control the entry of GPsLocation policy to balance supply and demand to guarantee high quality GP careImpose entry barriers for new entrants with the aim of restricting competitionBinding commitment: The national GP Association and regional subdivisions promised, among other things: (1) not to interfere with contract negotiations (2) not to provide advice concerning contract signing or entry of new GPs.
Table 2

Overview of formal documentation issued by the ACM

Case numberYearHealthcare sectorsInvolved organizationsConductMain reason(s) for collaborationOpinion (ACM)Imposed sanction?Appeal?
[1]2004Dental careRepresentative associationThe disclosure of reference prices on the websiteAdvisory prices with the aim of assisting dentists with price calculationAnticompetitive restriction of (price) competitionFine: €400 k, cease and desistNo
[2]2004Mental careFour representative associationsThe disclosure of reference prices on the websiteAdvisory prices with the aim of assisting professionals with cost price calculationAnticompetitive restriction of (price) competitionFines: €56 k, €70 k, €80 k and €240 k cease and desistYes, see [i] in Table 3
[3]2008Home careTwo home care provider organizations in province Noord-HollandAn agreement of geographical division of the marketImprove quality of care and realise neighbourhood-level careMarket-sharing agreement with the aim of restricting competitionFines: €800kand €4.003 mYes, see [ii] in Table 3
[4]2008Home careThree home care provider organizations in Province of UtrechtCollaboration agreement on client referrals and specializationExchange of information, patients retain freedom of choice.Market-sharing agreement with the aim of restricting competitionFines: €1.621 m, €816 k, €611 kYes, see [iii] in Table 3
[5]2008ChildcareFive childcare organizations AmsterdamAlliance on close collaborationOrganizations can positively differentiate their offering on quality, achieving synergy gainsMarket sharing agreement with the aim of restricting competitionBinding commitment: (1) no competition sensitive information to be exchanged and (2) entry plans for each other’s markets not to be shared.No
[6]2010Home careTwo home care provider organizations in Province of FrieslandCollaboration on tender and price agreementsConduct did not influence the market; patients retained freedom of choice.Exchange of competition sensitive information the aim of restricting competitionFines: €2.020 m and €314 kYes, see [iv] in Table 3
[7]2010Home careTwo home care provider organizations in Province of OverijsselAn agreement not to work in each other’s catchment areaCreate a competitive position vis-à-vis nationwide competitorsNoncompetition clause with the aim of restricting competitionFines: €4.348 m and €1.304 mYes, see [v] in Table 3
[8]2010Hospital careTen hospitals in Province Noord-HollandExchanging medical registration and production dataDevelop regional data collectionExchange of competition-sensitive informationBinding commitment: (1) no competition-sensitive information to be exchanged (2) and other providers to have insight into information exchanged under the same conditions as partner hospitalsNo
[9]2011Home careTwo home care providers in the Randstad regionAn agreement not to work in each other’s catchment areaImprove negotiation powerNoncompetition clause with the aim of restricting competitionFines: €3 m, €1.343 mNo, fines repealed by ACM after [ii] [iii]
[10]2011GP CareRepresentative organizationPublication of a document on a nonpublic part of their website, including recommendations to members to control the entry of GPsLocation policy to balance supply and demand to guarantee high quality GP careImpose entry barriers for new entrants with the aim of restricting competitionFine: €7.719 m, cease and desist to remove and withdraw entry recommendations.Yes, see [iv] in Table 3
[11]2011PhysiotherapyRepresentative organizationPublication of an advice not to sign contracts with health insurersDispute between physiotherapists and health insurersPotential of collective boycottNo, the association promised to comply with the competition act.No
[12]2012 (see [10])GP CareRepresentative organizationPublication of a document on a nonpublic part of their website, including recommendations to members to control the entry of GPsLocation policy to balance supply and demand to guarantee high quality GP careImpose entry barriers for new entrants with the aim of restricting competitionBinding commitment: The national GP Association and regional subdivisions promised, among other things: (1) not to interfere with contract negotiations (2) not to provide advice concerning contract signing or entry of new GPs.
Case numberYearHealthcare sectorsInvolved organizationsConductMain reason(s) for collaborationOpinion (ACM)Imposed sanction?Appeal?
[1]2004Dental careRepresentative associationThe disclosure of reference prices on the websiteAdvisory prices with the aim of assisting dentists with price calculationAnticompetitive restriction of (price) competitionFine: €400 k, cease and desistNo
[2]2004Mental careFour representative associationsThe disclosure of reference prices on the websiteAdvisory prices with the aim of assisting professionals with cost price calculationAnticompetitive restriction of (price) competitionFines: €56 k, €70 k, €80 k and €240 k cease and desistYes, see [i] in Table 3
[3]2008Home careTwo home care provider organizations in province Noord-HollandAn agreement of geographical division of the marketImprove quality of care and realise neighbourhood-level careMarket-sharing agreement with the aim of restricting competitionFines: €800kand €4.003 mYes, see [ii] in Table 3
[4]2008Home careThree home care provider organizations in Province of UtrechtCollaboration agreement on client referrals and specializationExchange of information, patients retain freedom of choice.Market-sharing agreement with the aim of restricting competitionFines: €1.621 m, €816 k, €611 kYes, see [iii] in Table 3
[5]2008ChildcareFive childcare organizations AmsterdamAlliance on close collaborationOrganizations can positively differentiate their offering on quality, achieving synergy gainsMarket sharing agreement with the aim of restricting competitionBinding commitment: (1) no competition sensitive information to be exchanged and (2) entry plans for each other’s markets not to be shared.No
[6]2010Home careTwo home care provider organizations in Province of FrieslandCollaboration on tender and price agreementsConduct did not influence the market; patients retained freedom of choice.Exchange of competition sensitive information the aim of restricting competitionFines: €2.020 m and €314 kYes, see [iv] in Table 3
[7]2010Home careTwo home care provider organizations in Province of OverijsselAn agreement not to work in each other’s catchment areaCreate a competitive position vis-à-vis nationwide competitorsNoncompetition clause with the aim of restricting competitionFines: €4.348 m and €1.304 mYes, see [v] in Table 3
[8]2010Hospital careTen hospitals in Province Noord-HollandExchanging medical registration and production dataDevelop regional data collectionExchange of competition-sensitive informationBinding commitment: (1) no competition-sensitive information to be exchanged (2) and other providers to have insight into information exchanged under the same conditions as partner hospitalsNo
[9]2011Home careTwo home care providers in the Randstad regionAn agreement not to work in each other’s catchment areaImprove negotiation powerNoncompetition clause with the aim of restricting competitionFines: €3 m, €1.343 mNo, fines repealed by ACM after [ii] [iii]
[10]2011GP CareRepresentative organizationPublication of a document on a nonpublic part of their website, including recommendations to members to control the entry of GPsLocation policy to balance supply and demand to guarantee high quality GP careImpose entry barriers for new entrants with the aim of restricting competitionFine: €7.719 m, cease and desist to remove and withdraw entry recommendations.Yes, see [iv] in Table 3
[11]2011PhysiotherapyRepresentative organizationPublication of an advice not to sign contracts with health insurersDispute between physiotherapists and health insurersPotential of collective boycottNo, the association promised to comply with the competition act.No
[12]2012 (see [10])GP CareRepresentative organizationPublication of a document on a nonpublic part of their website, including recommendations to members to control the entry of GPsLocation policy to balance supply and demand to guarantee high quality GP careImpose entry barriers for new entrants with the aim of restricting competitionBinding commitment: The national GP Association and regional subdivisions promised, among other things: (1) not to interfere with contract negotiations (2) not to provide advice concerning contract signing or entry of new GPs.
Table 3

Overview of court rulings

Case numberHealthcare sectorsYearArgumentation in court decisionCourt ruling
[i] (following case 2)Mental care2006/ 2008Insufficient justification of aim to restrict competition, insufficient research into legal and economic contextOrder to conduct additional investigation and reconsider decision. ACM did not consider further investigation feasible. Following this, ACM did not consider further investigation feasible. ACM declared the objection admissible, and three out of four fines were first lowered and ultimately waived by ACM. One fine (€56 k) was not appealed.
[ii] (following case 3)Home care2012Insufficient justification of potential of competition between the providersOrder to conduct additional investigation and reconsider decision. Following this, ACM did not consider further investigation feasible. ACM declared the objection admissible and waived the fines.
[iii] (following case 4)Home care2012Insufficient justification of potential of competition between the providers, and insufficient justification whether the agreement could restrict competitionOrder to conduct additional investigation and reconsider decision. Following this, ACM did not consider further investigation feasible. ACM declared the objection admissible and waived the fines.
[iv] (following case 6)Home care2015/ 2017Confirmation of violation cartel prohibition.Fine lowered to €767 k through length of procedure and lower severity factor
[v] (following case 7)Home care2013Insufficient justification of actual noncompetition clauseAnnulment of ACM’s decision and fines
[vi] (following case 10)GP care2015Recommendations on the website, concerning words, economic context and intention, are not an efficient means of restricting competitionAnnulment of ACM’s decision and fine
Case numberHealthcare sectorsYearArgumentation in court decisionCourt ruling
[i] (following case 2)Mental care2006/ 2008Insufficient justification of aim to restrict competition, insufficient research into legal and economic contextOrder to conduct additional investigation and reconsider decision. ACM did not consider further investigation feasible. Following this, ACM did not consider further investigation feasible. ACM declared the objection admissible, and three out of four fines were first lowered and ultimately waived by ACM. One fine (€56 k) was not appealed.
[ii] (following case 3)Home care2012Insufficient justification of potential of competition between the providersOrder to conduct additional investigation and reconsider decision. Following this, ACM did not consider further investigation feasible. ACM declared the objection admissible and waived the fines.
[iii] (following case 4)Home care2012Insufficient justification of potential of competition between the providers, and insufficient justification whether the agreement could restrict competitionOrder to conduct additional investigation and reconsider decision. Following this, ACM did not consider further investigation feasible. ACM declared the objection admissible and waived the fines.
[iv] (following case 6)Home care2015/ 2017Confirmation of violation cartel prohibition.Fine lowered to €767 k through length of procedure and lower severity factor
[v] (following case 7)Home care2013Insufficient justification of actual noncompetition clauseAnnulment of ACM’s decision and fines
[vi] (following case 10)GP care2015Recommendations on the website, concerning words, economic context and intention, are not an efficient means of restricting competitionAnnulment of ACM’s decision and fine
Table 3

Overview of court rulings

Case numberHealthcare sectorsYearArgumentation in court decisionCourt ruling
[i] (following case 2)Mental care2006/ 2008Insufficient justification of aim to restrict competition, insufficient research into legal and economic contextOrder to conduct additional investigation and reconsider decision. ACM did not consider further investigation feasible. Following this, ACM did not consider further investigation feasible. ACM declared the objection admissible, and three out of four fines were first lowered and ultimately waived by ACM. One fine (€56 k) was not appealed.
[ii] (following case 3)Home care2012Insufficient justification of potential of competition between the providersOrder to conduct additional investigation and reconsider decision. Following this, ACM did not consider further investigation feasible. ACM declared the objection admissible and waived the fines.
[iii] (following case 4)Home care2012Insufficient justification of potential of competition between the providers, and insufficient justification whether the agreement could restrict competitionOrder to conduct additional investigation and reconsider decision. Following this, ACM did not consider further investigation feasible. ACM declared the objection admissible and waived the fines.
[iv] (following case 6)Home care2015/ 2017Confirmation of violation cartel prohibition.Fine lowered to €767 k through length of procedure and lower severity factor
[v] (following case 7)Home care2013Insufficient justification of actual noncompetition clauseAnnulment of ACM’s decision and fines
[vi] (following case 10)GP care2015Recommendations on the website, concerning words, economic context and intention, are not an efficient means of restricting competitionAnnulment of ACM’s decision and fine
Case numberHealthcare sectorsYearArgumentation in court decisionCourt ruling
[i] (following case 2)Mental care2006/ 2008Insufficient justification of aim to restrict competition, insufficient research into legal and economic contextOrder to conduct additional investigation and reconsider decision. ACM did not consider further investigation feasible. Following this, ACM did not consider further investigation feasible. ACM declared the objection admissible, and three out of four fines were first lowered and ultimately waived by ACM. One fine (€56 k) was not appealed.
[ii] (following case 3)Home care2012Insufficient justification of potential of competition between the providersOrder to conduct additional investigation and reconsider decision. Following this, ACM did not consider further investigation feasible. ACM declared the objection admissible and waived the fines.
[iii] (following case 4)Home care2012Insufficient justification of potential of competition between the providers, and insufficient justification whether the agreement could restrict competitionOrder to conduct additional investigation and reconsider decision. Following this, ACM did not consider further investigation feasible. ACM declared the objection admissible and waived the fines.
[iv] (following case 6)Home care2015/ 2017Confirmation of violation cartel prohibition.Fine lowered to €767 k through length of procedure and lower severity factor
[v] (following case 7)Home care2013Insufficient justification of actual noncompetition clauseAnnulment of ACM’s decision and fines
[vi] (following case 10)GP care2015Recommendations on the website, concerning words, economic context and intention, are not an efficient means of restricting competitionAnnulment of ACM’s decision and fine

III. RESULTS

A. Collaborations and Competition Enforcement

1. Formal Decisions (2004–2012)

Since it began to enforce general competition regulations in Dutch healthcare, the ACM has issued a total of twelve decisions involving (alleged) anticompetitive behaviour by healthcare provider organizations or representative bodies. As shown in Figure 1 and Table 2 formal enforcement proceedings mainly took place in the first half of the study period (2004–2012). In the description below, the case numbers are shown in square brackets and correspond with those presented in Table 2. Eight cases gave rise to fines, sometimes combined with a cease-and-desist order. In four cases, the organization(s) involved agreed to a binding commitment to discontinue the anticompetitive conduct to remedy the situation. After 2012, no more formal decisions were issued. The majority of the (alleged) violations of cartel regulations took place in the homecare sectors in the years following the 2006 reform. The anticompetitive conduct mainly concerned market-sharing agreements [3, 4], agreements on noncompetition clauses [7, 9] and the exchange of competition-sensitive information [6]. Homecare providers were sanctioned with fines ranging from €314,000 to €4,348,000. Although most of these cases involved individual healthcare providers, in four of the cases the offending parties were representative organizations, which had published online advice to their constituency of healthcare providers that was found to have infringed competition law. In dental care and mental care, the advice concerned the publication of reference prices [1, 2]. In GP care, it concerned the publication of recommendations aimed at controlling the entry of new GPs into existing markets [10]. In the physiotherapy sector, the advice was aimed at delaying the signing of contracts with health insurers, which was viewed as a call for a collective boycott [11]. There was only one case in the hospital sector [8]: ten hospitals agreed on the exchange of production and registration data. After the involvement of the ACM, they made a binding commitment not to exchange competition-sensitive information that could be used for strategic purposes.

Only three fines remained (partly) in place [1, 2, 6]. As the court rulings and argumentations in Table 3 show, many organizations appealed against the decisions issued by the ACM. In summary, these court rulings say much about the functioning of competition policy in several ways. Firstly, appeals and objections by healthcare providers have often been successful. Both the courts and Commission for Appeals for Business and Industry (Cbb) ordered decisions to be reconsidered or annulled. The ACM waived fines or rescinded decisions following these objections. Secondly, the level of proof required by the courts was high. This was particularly true with regard to the justification of whether there was scope for competition in the specific sectors, and the justification of whether the alleged conduct restricted competition and thus constituted an infringement of competition law. In three cases [i, ii, iii, Table 4], the court ordered the ACM to conduct additional research regarding the legal and economic context. The ACM, however, set different priorities and was also suffering from staff shortages, and did not consider the investigation feasible due to the time that had elapsed between the start of the case and the court’s final decision.

Table 4

OverOverview of informal documentation issued by the ACM

Case numberYearHealthcare sectorsType of collaborationType of documentEfficiencies claimed by collaborating parties(Risk of) anticompetitive behaviourDecision/advice (ACM)
[13]2005Healthcare purchasingJoint purchasing agreementInformal opinion on requestMore scope for price competitionEstablish balance between supply and demandTemporary elimination of price competition through preference clause (6 months), reduced ability to differentiateLimited restriction of competition through the temporary nature
[14]2006Hospitals, healthcare purchasingRegional consultative body on product and capacity agreementsInformal opinion on requestImproved coordination of price and capacity after expiry of obligation to contractAgreements may restrict competitionExchange of competition-sensitive informationCompetition Act is not applicable as the consultative body is seen as mandatory for the execution of government policy, and power of decision lies with the government
[15]2013Pharmacies, hospitalsJoint purchasing agreementInformal opinion on requestImproved monitoring of medicationMore efficient prescribingImproved measurement of performanceCross-market agreement between noncompeting pharmaciesCompetition Act is not applicable as the agreement only includes noncompeting pharmaciesCurrent market share of the cooperative association is lower than bagatelle threshold in Article 7 of Competition Act, thus Competition Act does not apply.
[16]2013HospitalsCollaborations in generalGeneral guidanceN/AN/AACM attaches great importance to a well-executed ex-ante self-assessment which clearly substantiates whether the efficiencies outweigh the drawbacks of competition.Healthcare purchasers and patient associations should be involved
[17]2014Healthcare purchasingAgreement on centralization of acute careInformal opinion at ACM’s own initiativeImproved and more efficient acute careReduced freedom of choice for patients and insured parties resulting in a potential reduction in quality of careIntended centralization potentially infringes Competition Act, due to reduced freedom of choiceReduced ability to differentiate and stand out of health insurersEfficiencies do not outweigh drawbacks for competition
[18]2014Healthcare providers, purchasers and municipalities in Long term careExchange of information between competing providersGeneral guidanceLegislative changes demand for exchange of informationExchange of competition-sensitive information can restrict competitionFor municipalities and procurement offices, the Competition Act does not apply and thus no restrictions imposed on the exchange of information.Between healthcare purchasers, exchange of information negotiated tariffs, cost prices, turnovers and strategic plans concerning operating areas is contrary to Competition Act.
[19]2015Healthcare purchasingJoint purchasing agreement with participating hospitalsInformal opinion on requestLower prices for TNFi medication potentially resulting in lower insurance premiumsReduced ability to differentiate for participating hospitalsAgreement might impose entry barriersThe purchasing agreement for all insured persons does not appreciably restrict competition on the hospital market
[20]2015HospitalsJoint negotiation and standardization of breast cancer careInformal opinion on requestStandardize breast cancer care provision to increase quality and efficiencyJoint negotiation with insurers increases efficiencyPotential expansion of the collaboration agreement by adding new hospitals must be disclosedBecause the six hospitals are located across the Netherlands, they are not considered direct competitors.The agreement does not appreciably restrict competition as the agreement only includes noncompeting hospitals
[21]2015Healthcare purchasingJoint purchasing agreementInformal opinion on requestRisk of overcapacity or delay if all four proton therapy centres are contractedWithout joint purchasing, proton therapy in the Netherlands would not be viableThe joint purchasing agreement concerns almost all insured person in the Netherlands, and therefore reduces freedom of choiceAlso risk of increased travel time and restriction of supplyThe purchasing agreement for all insured persons does appreciably restrict competition on the hospital market, and thus infringes the Competition Act.ACM does not informally approves the planJoint purchasing of foreign proton therapy centres is permissible under the Competition Act.
[22]2015GP careCollaborations in generalGuidanceN/ARestricting freedom of choice or innovationCollective boycotts or tariff agreementsACM will only take action if collaboration harms patients or interests of insured persons.
[23]2016Healthcare purchasing/hospitalsJoint purchasing agreement for hospitals and healthcare purchasersInformal opinion at ACM’ own initiativeNegotiating lower prices, higher discounts and better conditions with pharmaceutical companiesPotential reduction in quality and innovation efforts.The agreement may be permissible under the Competition Act. To safeguard competition, three conditions apply:Joint purchasing only applies to a part of the total costs.Entry to the purchasing group must be possible.The purchasing group does not impose any obligations such as binding contracts, withdrawal barriers and purchase obligations
[24]2016HospitalCentralization agreement on complex oncological surgeryInformal opinion on requestBetter quality through higher annual volume of surgeryMeet minimum volume thresholdsReduced freedom of choice for patients and health insurers.ACM considers the agreement restricting competition to be permissible under the exemption criteria of Article 6(3).The centralization is the least restricting option. Sufficient competition on other domains remains possible.
[25]2017Home careRegional consultative body on joint purchasingInformal opinion on requestStimulating innovation in home careNationwide coverageThe agreement would eliminate alternativesAbility to maintain prices above competitive levelsACM considers the agreement restricting competition to be permissible under the exemption criteria of Article 6(3).
[26]2018Obstetric careRegional collaborative agreement on healthcare provisionGuidanceQuality improvements through multidisciplinary consultations, regional investment, professional standardsPrice agreements, distribution agreements on clients, entry barriersEntry to the collaboration by other organizations must be possibleThe entry process must be transparent, objective and nondiscriminating
[27]2019Healthcare purchasing, healthcare provisionHealthcare provision and substation agreementsGuidanceProvide care at the most cost-efficient location, close to patient.Entry barriers, exchange of competition sensitive information, price increasesACM will not take action against or fine healthcare providers for these agreements provided all of the following five criteria are satisfied: (1) There is a widely supported and public vision for the region that outlines the allocation of care. (2) Agreements on allocation and intended goals are substantiated. (3) Healthcare providers, health insurers and patient associations are fully involved. (4) The agreements do not focus on restricting or hindering the entry or expansion of the agreement’ activities. (5) The agreements and intended goals and measurability are transparent and public.
[28]2019HospitalsExpansion of collaboration described under [20]Re-evaluationShare best practices to improve quality of careReward quality improvementsWeakened market position of health insurers vis-à-vis the agreementSharing of financial information could push prices upwardsThe agreement may restrict competitionHealth insurers should decide whether they will negotiate with independent hospitals or with the group of hospitals
[29]2020Healthcare purchasingCovid-19: health insurer agreements on compensation of healthcare providersGuidanceAvoid bankruptcy of healthcare providersMeet duty of continuity in careN/ACollaboration between purchasers is necessary to maintain supply of care servicesAn independent organization should assess the amount of compensationThe agreement should be temporary in nature
[30]2020Healthcare provision/manufacturingCovid-19: agreement on distribution of essential medicationGuidanceAvoid medication shortagesExchange of capacity information between manufacturersNo risks to competition due to temporary and mandatory nature of agreement
[31]2020Healthcare purchasingCovid-19: agreement on allocation of additional costsGuidanceAvoid increase in premiums of some health insurersMaintain level playing field between insurersReduced functioning of risk equalizationReduced incentive to purchase cost-efficient careThe functioning of the health system would be jeopardized without allocation of costs.Permissible due to temporary nature of agreement
[32]2020HospitalsAllocation of care agreement following [26]GuidanceImprove quality of careContain rising healthcare spendingReduced freedom of choice for patients and health insurers.Correct application of the JZOJP conditionsAllocation of care is closely monitored to avoid negative effects on affordability and accessibilityDocuments on underlying argumentation should be published publicly on the hospital’s website
Case numberYearHealthcare sectorsType of collaborationType of documentEfficiencies claimed by collaborating parties(Risk of) anticompetitive behaviourDecision/advice (ACM)
[13]2005Healthcare purchasingJoint purchasing agreementInformal opinion on requestMore scope for price competitionEstablish balance between supply and demandTemporary elimination of price competition through preference clause (6 months), reduced ability to differentiateLimited restriction of competition through the temporary nature
[14]2006Hospitals, healthcare purchasingRegional consultative body on product and capacity agreementsInformal opinion on requestImproved coordination of price and capacity after expiry of obligation to contractAgreements may restrict competitionExchange of competition-sensitive informationCompetition Act is not applicable as the consultative body is seen as mandatory for the execution of government policy, and power of decision lies with the government
[15]2013Pharmacies, hospitalsJoint purchasing agreementInformal opinion on requestImproved monitoring of medicationMore efficient prescribingImproved measurement of performanceCross-market agreement between noncompeting pharmaciesCompetition Act is not applicable as the agreement only includes noncompeting pharmaciesCurrent market share of the cooperative association is lower than bagatelle threshold in Article 7 of Competition Act, thus Competition Act does not apply.
[16]2013HospitalsCollaborations in generalGeneral guidanceN/AN/AACM attaches great importance to a well-executed ex-ante self-assessment which clearly substantiates whether the efficiencies outweigh the drawbacks of competition.Healthcare purchasers and patient associations should be involved
[17]2014Healthcare purchasingAgreement on centralization of acute careInformal opinion at ACM’s own initiativeImproved and more efficient acute careReduced freedom of choice for patients and insured parties resulting in a potential reduction in quality of careIntended centralization potentially infringes Competition Act, due to reduced freedom of choiceReduced ability to differentiate and stand out of health insurersEfficiencies do not outweigh drawbacks for competition
[18]2014Healthcare providers, purchasers and municipalities in Long term careExchange of information between competing providersGeneral guidanceLegislative changes demand for exchange of informationExchange of competition-sensitive information can restrict competitionFor municipalities and procurement offices, the Competition Act does not apply and thus no restrictions imposed on the exchange of information.Between healthcare purchasers, exchange of information negotiated tariffs, cost prices, turnovers and strategic plans concerning operating areas is contrary to Competition Act.
[19]2015Healthcare purchasingJoint purchasing agreement with participating hospitalsInformal opinion on requestLower prices for TNFi medication potentially resulting in lower insurance premiumsReduced ability to differentiate for participating hospitalsAgreement might impose entry barriersThe purchasing agreement for all insured persons does not appreciably restrict competition on the hospital market
[20]2015HospitalsJoint negotiation and standardization of breast cancer careInformal opinion on requestStandardize breast cancer care provision to increase quality and efficiencyJoint negotiation with insurers increases efficiencyPotential expansion of the collaboration agreement by adding new hospitals must be disclosedBecause the six hospitals are located across the Netherlands, they are not considered direct competitors.The agreement does not appreciably restrict competition as the agreement only includes noncompeting hospitals
[21]2015Healthcare purchasingJoint purchasing agreementInformal opinion on requestRisk of overcapacity or delay if all four proton therapy centres are contractedWithout joint purchasing, proton therapy in the Netherlands would not be viableThe joint purchasing agreement concerns almost all insured person in the Netherlands, and therefore reduces freedom of choiceAlso risk of increased travel time and restriction of supplyThe purchasing agreement for all insured persons does appreciably restrict competition on the hospital market, and thus infringes the Competition Act.ACM does not informally approves the planJoint purchasing of foreign proton therapy centres is permissible under the Competition Act.
[22]2015GP careCollaborations in generalGuidanceN/ARestricting freedom of choice or innovationCollective boycotts or tariff agreementsACM will only take action if collaboration harms patients or interests of insured persons.
[23]2016Healthcare purchasing/hospitalsJoint purchasing agreement for hospitals and healthcare purchasersInformal opinion at ACM’ own initiativeNegotiating lower prices, higher discounts and better conditions with pharmaceutical companiesPotential reduction in quality and innovation efforts.The agreement may be permissible under the Competition Act. To safeguard competition, three conditions apply:Joint purchasing only applies to a part of the total costs.Entry to the purchasing group must be possible.The purchasing group does not impose any obligations such as binding contracts, withdrawal barriers and purchase obligations
[24]2016HospitalCentralization agreement on complex oncological surgeryInformal opinion on requestBetter quality through higher annual volume of surgeryMeet minimum volume thresholdsReduced freedom of choice for patients and health insurers.ACM considers the agreement restricting competition to be permissible under the exemption criteria of Article 6(3).The centralization is the least restricting option. Sufficient competition on other domains remains possible.
[25]2017Home careRegional consultative body on joint purchasingInformal opinion on requestStimulating innovation in home careNationwide coverageThe agreement would eliminate alternativesAbility to maintain prices above competitive levelsACM considers the agreement restricting competition to be permissible under the exemption criteria of Article 6(3).
[26]2018Obstetric careRegional collaborative agreement on healthcare provisionGuidanceQuality improvements through multidisciplinary consultations, regional investment, professional standardsPrice agreements, distribution agreements on clients, entry barriersEntry to the collaboration by other organizations must be possibleThe entry process must be transparent, objective and nondiscriminating
[27]2019Healthcare purchasing, healthcare provisionHealthcare provision and substation agreementsGuidanceProvide care at the most cost-efficient location, close to patient.Entry barriers, exchange of competition sensitive information, price increasesACM will not take action against or fine healthcare providers for these agreements provided all of the following five criteria are satisfied: (1) There is a widely supported and public vision for the region that outlines the allocation of care. (2) Agreements on allocation and intended goals are substantiated. (3) Healthcare providers, health insurers and patient associations are fully involved. (4) The agreements do not focus on restricting or hindering the entry or expansion of the agreement’ activities. (5) The agreements and intended goals and measurability are transparent and public.
[28]2019HospitalsExpansion of collaboration described under [20]Re-evaluationShare best practices to improve quality of careReward quality improvementsWeakened market position of health insurers vis-à-vis the agreementSharing of financial information could push prices upwardsThe agreement may restrict competitionHealth insurers should decide whether they will negotiate with independent hospitals or with the group of hospitals
[29]2020Healthcare purchasingCovid-19: health insurer agreements on compensation of healthcare providersGuidanceAvoid bankruptcy of healthcare providersMeet duty of continuity in careN/ACollaboration between purchasers is necessary to maintain supply of care servicesAn independent organization should assess the amount of compensationThe agreement should be temporary in nature
[30]2020Healthcare provision/manufacturingCovid-19: agreement on distribution of essential medicationGuidanceAvoid medication shortagesExchange of capacity information between manufacturersNo risks to competition due to temporary and mandatory nature of agreement
[31]2020Healthcare purchasingCovid-19: agreement on allocation of additional costsGuidanceAvoid increase in premiums of some health insurersMaintain level playing field between insurersReduced functioning of risk equalizationReduced incentive to purchase cost-efficient careThe functioning of the health system would be jeopardized without allocation of costs.Permissible due to temporary nature of agreement
[32]2020HospitalsAllocation of care agreement following [26]GuidanceImprove quality of careContain rising healthcare spendingReduced freedom of choice for patients and health insurers.Correct application of the JZOJP conditionsAllocation of care is closely monitored to avoid negative effects on affordability and accessibilityDocuments on underlying argumentation should be published publicly on the hospital’s website
Table 4

OverOverview of informal documentation issued by the ACM

Case numberYearHealthcare sectorsType of collaborationType of documentEfficiencies claimed by collaborating parties(Risk of) anticompetitive behaviourDecision/advice (ACM)
[13]2005Healthcare purchasingJoint purchasing agreementInformal opinion on requestMore scope for price competitionEstablish balance between supply and demandTemporary elimination of price competition through preference clause (6 months), reduced ability to differentiateLimited restriction of competition through the temporary nature
[14]2006Hospitals, healthcare purchasingRegional consultative body on product and capacity agreementsInformal opinion on requestImproved coordination of price and capacity after expiry of obligation to contractAgreements may restrict competitionExchange of competition-sensitive informationCompetition Act is not applicable as the consultative body is seen as mandatory for the execution of government policy, and power of decision lies with the government
[15]2013Pharmacies, hospitalsJoint purchasing agreementInformal opinion on requestImproved monitoring of medicationMore efficient prescribingImproved measurement of performanceCross-market agreement between noncompeting pharmaciesCompetition Act is not applicable as the agreement only includes noncompeting pharmaciesCurrent market share of the cooperative association is lower than bagatelle threshold in Article 7 of Competition Act, thus Competition Act does not apply.
[16]2013HospitalsCollaborations in generalGeneral guidanceN/AN/AACM attaches great importance to a well-executed ex-ante self-assessment which clearly substantiates whether the efficiencies outweigh the drawbacks of competition.Healthcare purchasers and patient associations should be involved
[17]2014Healthcare purchasingAgreement on centralization of acute careInformal opinion at ACM’s own initiativeImproved and more efficient acute careReduced freedom of choice for patients and insured parties resulting in a potential reduction in quality of careIntended centralization potentially infringes Competition Act, due to reduced freedom of choiceReduced ability to differentiate and stand out of health insurersEfficiencies do not outweigh drawbacks for competition
[18]2014Healthcare providers, purchasers and municipalities in Long term careExchange of information between competing providersGeneral guidanceLegislative changes demand for exchange of informationExchange of competition-sensitive information can restrict competitionFor municipalities and procurement offices, the Competition Act does not apply and thus no restrictions imposed on the exchange of information.Between healthcare purchasers, exchange of information negotiated tariffs, cost prices, turnovers and strategic plans concerning operating areas is contrary to Competition Act.
[19]2015Healthcare purchasingJoint purchasing agreement with participating hospitalsInformal opinion on requestLower prices for TNFi medication potentially resulting in lower insurance premiumsReduced ability to differentiate for participating hospitalsAgreement might impose entry barriersThe purchasing agreement for all insured persons does not appreciably restrict competition on the hospital market
[20]2015HospitalsJoint negotiation and standardization of breast cancer careInformal opinion on requestStandardize breast cancer care provision to increase quality and efficiencyJoint negotiation with insurers increases efficiencyPotential expansion of the collaboration agreement by adding new hospitals must be disclosedBecause the six hospitals are located across the Netherlands, they are not considered direct competitors.The agreement does not appreciably restrict competition as the agreement only includes noncompeting hospitals
[21]2015Healthcare purchasingJoint purchasing agreementInformal opinion on requestRisk of overcapacity or delay if all four proton therapy centres are contractedWithout joint purchasing, proton therapy in the Netherlands would not be viableThe joint purchasing agreement concerns almost all insured person in the Netherlands, and therefore reduces freedom of choiceAlso risk of increased travel time and restriction of supplyThe purchasing agreement for all insured persons does appreciably restrict competition on the hospital market, and thus infringes the Competition Act.ACM does not informally approves the planJoint purchasing of foreign proton therapy centres is permissible under the Competition Act.
[22]2015GP careCollaborations in generalGuidanceN/ARestricting freedom of choice or innovationCollective boycotts or tariff agreementsACM will only take action if collaboration harms patients or interests of insured persons.
[23]2016Healthcare purchasing/hospitalsJoint purchasing agreement for hospitals and healthcare purchasersInformal opinion at ACM’ own initiativeNegotiating lower prices, higher discounts and better conditions with pharmaceutical companiesPotential reduction in quality and innovation efforts.The agreement may be permissible under the Competition Act. To safeguard competition, three conditions apply:Joint purchasing only applies to a part of the total costs.Entry to the purchasing group must be possible.The purchasing group does not impose any obligations such as binding contracts, withdrawal barriers and purchase obligations
[24]2016HospitalCentralization agreement on complex oncological surgeryInformal opinion on requestBetter quality through higher annual volume of surgeryMeet minimum volume thresholdsReduced freedom of choice for patients and health insurers.ACM considers the agreement restricting competition to be permissible under the exemption criteria of Article 6(3).The centralization is the least restricting option. Sufficient competition on other domains remains possible.
[25]2017Home careRegional consultative body on joint purchasingInformal opinion on requestStimulating innovation in home careNationwide coverageThe agreement would eliminate alternativesAbility to maintain prices above competitive levelsACM considers the agreement restricting competition to be permissible under the exemption criteria of Article 6(3).
[26]2018Obstetric careRegional collaborative agreement on healthcare provisionGuidanceQuality improvements through multidisciplinary consultations, regional investment, professional standardsPrice agreements, distribution agreements on clients, entry barriersEntry to the collaboration by other organizations must be possibleThe entry process must be transparent, objective and nondiscriminating
[27]2019Healthcare purchasing, healthcare provisionHealthcare provision and substation agreementsGuidanceProvide care at the most cost-efficient location, close to patient.Entry barriers, exchange of competition sensitive information, price increasesACM will not take action against or fine healthcare providers for these agreements provided all of the following five criteria are satisfied: (1) There is a widely supported and public vision for the region that outlines the allocation of care. (2) Agreements on allocation and intended goals are substantiated. (3) Healthcare providers, health insurers and patient associations are fully involved. (4) The agreements do not focus on restricting or hindering the entry or expansion of the agreement’ activities. (5) The agreements and intended goals and measurability are transparent and public.
[28]2019HospitalsExpansion of collaboration described under [20]Re-evaluationShare best practices to improve quality of careReward quality improvementsWeakened market position of health insurers vis-à-vis the agreementSharing of financial information could push prices upwardsThe agreement may restrict competitionHealth insurers should decide whether they will negotiate with independent hospitals or with the group of hospitals
[29]2020Healthcare purchasingCovid-19: health insurer agreements on compensation of healthcare providersGuidanceAvoid bankruptcy of healthcare providersMeet duty of continuity in careN/ACollaboration between purchasers is necessary to maintain supply of care servicesAn independent organization should assess the amount of compensationThe agreement should be temporary in nature
[30]2020Healthcare provision/manufacturingCovid-19: agreement on distribution of essential medicationGuidanceAvoid medication shortagesExchange of capacity information between manufacturersNo risks to competition due to temporary and mandatory nature of agreement
[31]2020Healthcare purchasingCovid-19: agreement on allocation of additional costsGuidanceAvoid increase in premiums of some health insurersMaintain level playing field between insurersReduced functioning of risk equalizationReduced incentive to purchase cost-efficient careThe functioning of the health system would be jeopardized without allocation of costs.Permissible due to temporary nature of agreement
[32]2020HospitalsAllocation of care agreement following [26]GuidanceImprove quality of careContain rising healthcare spendingReduced freedom of choice for patients and health insurers.Correct application of the JZOJP conditionsAllocation of care is closely monitored to avoid negative effects on affordability and accessibilityDocuments on underlying argumentation should be published publicly on the hospital’s website
Case numberYearHealthcare sectorsType of collaborationType of documentEfficiencies claimed by collaborating parties(Risk of) anticompetitive behaviourDecision/advice (ACM)
[13]2005Healthcare purchasingJoint purchasing agreementInformal opinion on requestMore scope for price competitionEstablish balance between supply and demandTemporary elimination of price competition through preference clause (6 months), reduced ability to differentiateLimited restriction of competition through the temporary nature
[14]2006Hospitals, healthcare purchasingRegional consultative body on product and capacity agreementsInformal opinion on requestImproved coordination of price and capacity after expiry of obligation to contractAgreements may restrict competitionExchange of competition-sensitive informationCompetition Act is not applicable as the consultative body is seen as mandatory for the execution of government policy, and power of decision lies with the government
[15]2013Pharmacies, hospitalsJoint purchasing agreementInformal opinion on requestImproved monitoring of medicationMore efficient prescribingImproved measurement of performanceCross-market agreement between noncompeting pharmaciesCompetition Act is not applicable as the agreement only includes noncompeting pharmaciesCurrent market share of the cooperative association is lower than bagatelle threshold in Article 7 of Competition Act, thus Competition Act does not apply.
[16]2013HospitalsCollaborations in generalGeneral guidanceN/AN/AACM attaches great importance to a well-executed ex-ante self-assessment which clearly substantiates whether the efficiencies outweigh the drawbacks of competition.Healthcare purchasers and patient associations should be involved
[17]2014Healthcare purchasingAgreement on centralization of acute careInformal opinion at ACM’s own initiativeImproved and more efficient acute careReduced freedom of choice for patients and insured parties resulting in a potential reduction in quality of careIntended centralization potentially infringes Competition Act, due to reduced freedom of choiceReduced ability to differentiate and stand out of health insurersEfficiencies do not outweigh drawbacks for competition
[18]2014Healthcare providers, purchasers and municipalities in Long term careExchange of information between competing providersGeneral guidanceLegislative changes demand for exchange of informationExchange of competition-sensitive information can restrict competitionFor municipalities and procurement offices, the Competition Act does not apply and thus no restrictions imposed on the exchange of information.Between healthcare purchasers, exchange of information negotiated tariffs, cost prices, turnovers and strategic plans concerning operating areas is contrary to Competition Act.
[19]2015Healthcare purchasingJoint purchasing agreement with participating hospitalsInformal opinion on requestLower prices for TNFi medication potentially resulting in lower insurance premiumsReduced ability to differentiate for participating hospitalsAgreement might impose entry barriersThe purchasing agreement for all insured persons does not appreciably restrict competition on the hospital market
[20]2015HospitalsJoint negotiation and standardization of breast cancer careInformal opinion on requestStandardize breast cancer care provision to increase quality and efficiencyJoint negotiation with insurers increases efficiencyPotential expansion of the collaboration agreement by adding new hospitals must be disclosedBecause the six hospitals are located across the Netherlands, they are not considered direct competitors.The agreement does not appreciably restrict competition as the agreement only includes noncompeting hospitals
[21]2015Healthcare purchasingJoint purchasing agreementInformal opinion on requestRisk of overcapacity or delay if all four proton therapy centres are contractedWithout joint purchasing, proton therapy in the Netherlands would not be viableThe joint purchasing agreement concerns almost all insured person in the Netherlands, and therefore reduces freedom of choiceAlso risk of increased travel time and restriction of supplyThe purchasing agreement for all insured persons does appreciably restrict competition on the hospital market, and thus infringes the Competition Act.ACM does not informally approves the planJoint purchasing of foreign proton therapy centres is permissible under the Competition Act.
[22]2015GP careCollaborations in generalGuidanceN/ARestricting freedom of choice or innovationCollective boycotts or tariff agreementsACM will only take action if collaboration harms patients or interests of insured persons.
[23]2016Healthcare purchasing/hospitalsJoint purchasing agreement for hospitals and healthcare purchasersInformal opinion at ACM’ own initiativeNegotiating lower prices, higher discounts and better conditions with pharmaceutical companiesPotential reduction in quality and innovation efforts.The agreement may be permissible under the Competition Act. To safeguard competition, three conditions apply:Joint purchasing only applies to a part of the total costs.Entry to the purchasing group must be possible.The purchasing group does not impose any obligations such as binding contracts, withdrawal barriers and purchase obligations
[24]2016HospitalCentralization agreement on complex oncological surgeryInformal opinion on requestBetter quality through higher annual volume of surgeryMeet minimum volume thresholdsReduced freedom of choice for patients and health insurers.ACM considers the agreement restricting competition to be permissible under the exemption criteria of Article 6(3).The centralization is the least restricting option. Sufficient competition on other domains remains possible.
[25]2017Home careRegional consultative body on joint purchasingInformal opinion on requestStimulating innovation in home careNationwide coverageThe agreement would eliminate alternativesAbility to maintain prices above competitive levelsACM considers the agreement restricting competition to be permissible under the exemption criteria of Article 6(3).
[26]2018Obstetric careRegional collaborative agreement on healthcare provisionGuidanceQuality improvements through multidisciplinary consultations, regional investment, professional standardsPrice agreements, distribution agreements on clients, entry barriersEntry to the collaboration by other organizations must be possibleThe entry process must be transparent, objective and nondiscriminating
[27]2019Healthcare purchasing, healthcare provisionHealthcare provision and substation agreementsGuidanceProvide care at the most cost-efficient location, close to patient.Entry barriers, exchange of competition sensitive information, price increasesACM will not take action against or fine healthcare providers for these agreements provided all of the following five criteria are satisfied: (1) There is a widely supported and public vision for the region that outlines the allocation of care. (2) Agreements on allocation and intended goals are substantiated. (3) Healthcare providers, health insurers and patient associations are fully involved. (4) The agreements do not focus on restricting or hindering the entry or expansion of the agreement’ activities. (5) The agreements and intended goals and measurability are transparent and public.
[28]2019HospitalsExpansion of collaboration described under [20]Re-evaluationShare best practices to improve quality of careReward quality improvementsWeakened market position of health insurers vis-à-vis the agreementSharing of financial information could push prices upwardsThe agreement may restrict competitionHealth insurers should decide whether they will negotiate with independent hospitals or with the group of hospitals
[29]2020Healthcare purchasingCovid-19: health insurer agreements on compensation of healthcare providersGuidanceAvoid bankruptcy of healthcare providersMeet duty of continuity in careN/ACollaboration between purchasers is necessary to maintain supply of care servicesAn independent organization should assess the amount of compensationThe agreement should be temporary in nature
[30]2020Healthcare provision/manufacturingCovid-19: agreement on distribution of essential medicationGuidanceAvoid medication shortagesExchange of capacity information between manufacturersNo risks to competition due to temporary and mandatory nature of agreement
[31]2020Healthcare purchasingCovid-19: agreement on allocation of additional costsGuidanceAvoid increase in premiums of some health insurersMaintain level playing field between insurersReduced functioning of risk equalizationReduced incentive to purchase cost-efficient careThe functioning of the health system would be jeopardized without allocation of costs.Permissible due to temporary nature of agreement
[32]2020HospitalsAllocation of care agreement following [26]GuidanceImprove quality of careContain rising healthcare spendingReduced freedom of choice for patients and health insurers.Correct application of the JZOJP conditionsAllocation of care is closely monitored to avoid negative effects on affordability and accessibilityDocuments on underlying argumentation should be published publicly on the hospital’s website

2. Informal Documentation (2012–2020)

As can be deduced from the fate of the formal decisions discussed above, the introduction of competition in the Dutch healthcare sector presented the ACM with some difficult challenges and several lengthy cases. As Table 4 shows, this situation changed after 2012. In the second half of the study period (2012–2020), the ACM provided guidance rather than engaging in punitive enforcement proceedings. Guidance in the form of informal documentation was sometimes issued at the ACM’s own initiative—as was the case for hospital care [16], long-term care providers and purchasers [18] and obstetric care [26]—but most often it was issued at the request of healthcare organizations. Informal opinions were the most frequently issued type of documentation in the latter category. Upon inspecting the body of informal documentation and combining the deductive codes, four distinct differences from formal documentation can be observed. First, there was more emphasis on health insurers: eight documents focused on the application of the cartel prohibition in healthcare purchasing. Second, most documents were based on the argumentation of the requesting party. In informal opinions, the ACM was required to base its assessment on this. As such, the intended efficiency gains with regard to the quality, cost-efficiency and accessibility of the collaboration were explicitly stated from the outset, while in formal documentation these were also assessed ex-post (Table 4). Third, in the informal documentation, the ACM takes a more permissive attitude towards collaboration in healthcare. For most of the forms of collaboration proposed, the conclusion was that competition law was either irrelevant or had not been infringed. In two cases, both involving joint healthcare purchasing by insurers, the ACM was less tolerant. In informally assessing the proposed agreement between health insurers to contract one centre of proton therapy jointly, the ACM concluded that this was an infringement of competition law because it substantially reduced patients’ freedom of choice [21]. Furthermore, the ACM also deemed the agreement between health insurers on the centralization of emergency care as too restrictive of patients’ freedom of choice and a reduction of the ability of health insurers to differentiate in nonacute care [17]. Although the focus has been on the scope for collaboration within the cartel prohibition, the ACM has explicitly and repeatedly emphasized which types of conduct were not permissible. The best example is the prohibition on the exchange of information on prices negotiated, which was mentioned explicitly on multiple occasions. Fourth, although punitive enforcement focused mainly on horizontal agreements within sectors, informal documentation also focused on novel forms of cross-sectoral collaboration agreements, such as provider-purchaser agreements [14, 23], mixed agreements with providers from different sectors working together to provide obstetric care [26], cross-market agreements with organizations that were not regional competitors [15, 20] or cooperative associations with a linking function between healthcare purchasers and providers, mainly for joint purchasing [15, 25].

The analysis of informal documentation also highlights sector-specific developments with regard to competition oversight. Compared to formal documentation, attention has shifted from home care to hospital care. For many years, mergers were the predominant form of integration in the healthcare sector, and the competition authority focused predominantly on ex-ante merger control (Schut and Varkevisser, 2017). More recently, there has been a clear trend towards greater collaboration in networks organized around specific diseases. For example, the six leading clinical hospitals located across the Netherlands asked whether they could collaborate, standardize treatments, and conduct joint negotiations with health insurers for breast cancer care. In another case, three hospitals located in close proximity to each other intended to centralize high-complex low-volume surgeries, such as stomach, oesophageal, liver and pancreas cancer to meet the meet minimum volume thresholds [23]. In both of these cases, the ACM informally concluded that the efficiencies achieved would most likely outweigh the reduced freedom of choice for patients and health insurers. Furthermore, collaborations were increasingly established to withstand external or institutional factors. The ACM took these challenges into account and allowed scope for closer collaboration. Examples of external factors were the strong market position of pharmaceutical companies vis-à-vis individual healthcare providers or purchasers [13,23], and legislative and regulatory changes in long-term care aimed at reducing institutionalized stays in nursing homes, thus reducing the inflow of clients [18]. The most recent examples of challenging external factors have related to the Covid-19 pandemic [29,30,31].

3. Looking Toward the Future

Like competition authorities in other countries, the ACM temporarily increased the scope for collaboration in healthcare during the Covid-19 pandemic (Caroll and Gilman, 2020; Schinkel and d’Ailly, 2020). Health insurers were able to distribute additional expenses equally, such as the costs of additional ICU capacity [31]. They were also permitted to make agreements on compensation for loss of income by healthcare providers, such as physiotherapists, which resulted from the scaling-back of elective care [29], and healthcare providers were given permission to collaborate on distributing medication, provided no price information was exchanged [30].

These three pandemic-related measures were issued under exceptional circumstances and thus provide little insight into the future enforcement of competition rules during ‘normal’ times. However, shortly before the pandemic, the ACM issued a policy rule on “The Right care in the Right place” (“JZOJP”), which does provide an interesting look ahead and should be viewed as an important indication of how the ACM will enforce the cartel prohibition in future years when it comes to collaboration between healthcare providers and/or health insurers [27]. The Ministry of Health, Welfare and Sport (VWS) agreed on an arrangement with stakeholders such as healthcare organizations across all sectors, health insurers and representative and patient organizations to prevent healthcare usage and relocate and replace care. In response, the ACM stressed that it “sees that JZOJP is a development that enjoys broad public support, as well as support among lawmakers and other politicians. In its enforcement of compliance with the Dutch Competition Act, the ACM does not wish to be unnecessarily restrictive, and wishes to prevent a situation whereby arrangements regarding the prevention, relocation or replacement of healthcare that help realize the ideas behind JZOJP fail to get off the ground due to unnecessary fears around competition rules” (ACM, 2019a). The JZOJP arrangements call for close collaboration between healthcare providers that are potential competitors, and thus fall under the scope of cartel prohibition. The ACM has presented a list of five criteria, including objectives described in specific terms, the full involvement of all stakeholders (including patients), and the proviso that competition must not be restricted any more than is necessary to realize the stated objectives. As with other forms of collaboration, market participants can test their JZOJP initiatives against the criteria of this policy rule themselves. If they meet all these criteria, “market participants are assured that the ACM will not launch any investigations aimed at imposing a fine.” This pledge could be considered as a major shift, as the ACM has thus waived its ability to impose fines as the ultimate sanction.

Because the JZOJP policy rule is still in its infancy, the ACM decided to select a couple of cases to provide further guidelines for other healthcare providers. A collaboration agreement between two hospitals and one health insurer is the only case published to date (2020) [32]. The agreement focuses on the relocation of care: one hospital in a region will become responsible for highly complex care, while another will provide basic care and manage coordination with GP care. As a result of this arrangement, not all patients would be treated in their preferred hospital, which could be considered a restriction of competition. The ACM concluded that the five criteria had been met, however. Waiting times will be closely monitored to ensure accessibility, for instance, and no competition-sensitive information has been (or will be) exchanged. Nevertheless, the importance of better information for patients was also highlighted as a recommendation.

B. Reflection

Some interim conclusions can be drawn from (i) the formal and informal documentation and (ii) court rulings presented in Tables 24. In the period 2004–2012, the ACM’s approach to competition enforcement in healthcare can predominantly be labelled as punitive with respect to horizontal anticompetitive agreements, mainly in home care, and as against (price) advice from representative organizations. However, appeals against the ACM’s decisions were often successful, and many fines or decisions did not stand up in court. A total amount of €27.9 million of fines has been imposed. Ultimately, only €1.08 million did stand up in court (Wiggers and Dibbits, 2018).

Over the years 2012–2020, the ACM deployed more informal instruments, rather than taking legal action. No cartel fines were imposed in the healthcare sector, and no punitive decisions were taken in these years. Additionally, the ACM took a more permissive approach towards new types of collaboration, as expressed in informal opinions. There was a specific focus on clarifying how healthcare organizations should interpret the cartel prohibition, and how healthcare organizations could approach self-assessment, including with respect to the efficiencies claimed for proposed collaboration. The specificity and usability of the provided guidance has increased during this period (Wiggers and Dibbits, 2018). Increasingly, the ACM’s focus turned to healthcare-specific challenges and institutional developments and there was more emphasis on health insurers and hospitals.

Following from the literature, there are four plausible explanations for the differences observed between 2004–2012 and 2012–2020. Two explanations concern the behaviour of healthcare providers, while two others focus on the behaviour of ACM. First, the fines and sanctions imposed may have had a deterrent effect, resulting in better compliance with competition rules among healthcare providers (Armoogum et al., 2017). In a recent study, Van der Schors et al. (2023) find that 54 percent of the healthcare executives from a nationwide representative sample perceive the role of competition policy as an important impediment to establishing IOCs. On the one hand, the prohibition on cartels may therefore indeed have a deterrent effect on healthcare executives’ collaboration decisions. On the other hand, however, most appeals to any fines imposed for anticompetitive agreements were successful in court making suggesting that distinct behavioural change at the side of healthcare providers is less likely.

Second, the decreased likelihood of detection may have played a role in the observed decrease in formal enforcement. An increase in the overall number of IOCs in Dutch healthcare would constitute an additional difficulty in the detection of anticompetitive practices. Healthcare organizations may also have been aware that they were being closely monitored, or they may have become better equipped to conceal cartels or switch to subtler forms of anticompetitive behaviour (Baarsma et al., 2012). A potential risk is that healthcare providers take more leeway. This mechanism was observed in hospital mergers, where many hospitals took advantage of the lenient approach of the competition authority (Canoy and Sauter, 2010; Schut and Varkevisser, 2017).

Third, there may have been a deliberate change in the enforcement style. ACM may have opted for less use of formal instruments to provide (more) scope for collaboration. Earlier research finds that ACM has attempted to increase their supervisory effectiveness by deploying new enforcement approaches to target larger groups of providers instead of focusing on sanctioning a single provider (Wiggers and Dibbits, 2018). A potential reason is to avoid ‘business chilling’, which can be caused by too much deterrence (Baarsma et al., 2012). This is also consistent with the trend towards supervision based on trust, which can be seen among national inspectorates (WRR, 2013). Another potential reason underlying a deliberate change in ACM’s enforcement style might by the number of overturned decisions by court, especially due to the required level of justification on whether there was scope for competition in the specific sectors.

Fourth, enforcement of the cartel prohibition may have changed in healthcare as a result of changing public and political attitudes towards the role of competition. Generally speaking, support for competition as an instrument for improving social welfare is low among the Dutch population, whereas collaboration between organizations is valued highly (Van Damme, 2020). Out of 77 countries, only three countries had a more negative attitude towards competition than the Netherlands (WVS, 2020). Furthermore, the general population regards cartels a less objectionable form of anticompetitive behaviour than other forms of misconduct (Dijkstra and van Stekelenburg, 2021). The competition authority will most likely not be immune to this. Moreover, the change observed in healthcare fits the trend of receding competition authorities, especially present during times of crisis (Lowe, 2009) or with regards to themes with public and political sensitivities, such as sustainability and healthcare (Guy, 2019; Schinkel and Treuren, 2021). For instance, during the great financial crisis, mergers and antitrust policies came under pressure. Consequently, governments may be more susceptible than usual to arguments that collaboration or coordination should have priority over enforcement of European competition law (Reynolds et al., 2009).

Most probable, the observed change in competition enforcement in Dutch healthcare is caused by a combination of the plausible explanations identified above. Due to data limitations, it is beyond the scope of our study to fully disentangle these. We here focus on the potential impact of (changing) public and political attitudes on the competition authority’s enforcement of the cartel prohibition in healthcare, as this explanation has not been empirically studied before in the context of healthcare.

(a) Total number of positive, neutral and negative newspaper articles per year (article level, absolute numbers) (n = 1,463). (b) Distribution of positive, neutral and negative newspaper articles per year (article level, percentages) (n = 1,463). (c) Boxplots of distribution of positive/negative percentages per year (article level, percentages) (n = 1,463).
Figure 2

(a) Total number of positive, neutral and negative newspaper articles per year (article level, absolute numbers) (n = 1,463). (b) Distribution of positive, neutral and negative newspaper articles per year (article level, percentages) (n = 1,463). (c) Boxplots of distribution of positive/negative percentages per year (article level, percentages) (n = 1,463).

C. Public and Political Attitudes towards Competition in Dutch Healthcare

1. Public Attitudes

To analyse (changes in) societal and political attitudes during our study period 2004–2020, a longitudinal sentiment analysis was carried out using 1,463 newspapers articles on competition in Dutch healthcare. The results of this analysis are presented in Figure 2. Of these articles, 63 percent were found to be negative, 35 percent neutral, and just 2 percent positive. The results (Figure 2a) highlight an upward trend in the number of articles published from 2004 onwards. There are two clear peaks in publications in 2008 and 2012. The fact that parliamentary elections were held in both these years could plausibly explain this, as competition in healthcare was being fiercely debated among politicians at those times. Newspaper articles on competition in healthcare often include political views. Furthermore, the number of publications is lower after 2012 than in the preceding years. According to the relative sentiment of the articles published in each year (Figure 2b), the proportion of negative articles remains stable until 2012. A more negative public sentiment towards the role of competition in healthcare can be seen in the second part of the study period: before 2012, the share of newspaper articles reflecting a negative sentiment was 59 percent before 2012, rising to 69 percent after 2012. Only at the start of the study period were a few clearly positive articles published, possibly explained by the fact that competition in Dutch healthcare was an emerging and promising phenomenon at that time. Between 2012 and 2015, a slight upward trend in the share of negative articles is visible. Another increase in the share of articles expressing negative sentiments can be observed in 2020, which is most likely to be explained by the Covid-19 pandemic. The market-based elements of the Dutch healthcare system were frequently blamed for the capacity constraints and shortages experienced during the pandemic.

The percentage differences between the positive and the negative sentiment as opposed to the categorized scores reveals a consistently negative pattern across the years, with a slight downward trend (Figure 2c). The average annual score varies between −10 and −20 percent. On closer examination, most negative articles were about three hospital bankruptcies in 2013 and 2018. Competition in healthcare was identified as the major culprit in these articles, resulting in high scores for negative sentiments (−41, −44, −47 percent, data not shown in table). Furthermore, in the other articles expressing the most negative attitudes towards competition, increased bureaucracy was persistently mentioned as a problem (−37, −39, −42 percent).

2. Political Attitudes

As well as public attitudes, as revealed by our analysis of newspaper articles, we also examined every parliamentary written question that was tabled regarding competition in healthcare between 2004 and 2020. In total, 133 of such questions were included. This sample of parliamentary questions was too small to allow a longitudinal analysis. During the study period, the majority of questions (62 percent) were asked by members of parliament form the far-left Socialist Party (SP), followed by the centre-left Labour Party (PvdA), whose members of parliament tabled 24 percent of the questions. Another 5 percent of all questions were asked by the far-right Party for Freedom (PVV). The inductive coding of 133 written parliamentary questions identified seven themes, which jointly reflect the political perspective on competition in Dutch healthcare between 2004 and 2020 (Table 5, left columns). Calls for clarification can be regarded as the most neutral aim of these parliamentary questions. However, our analysis shows that by far the most questions were asked with the clear aim of criticizing or disapproving of the policy decisions of the minister of the day. This dissatisfaction was expressed both in general terms (37 percent) and in relation to specific themes. Generalized expressions of hostility towards competition in healthcare included questions implying that competition is not appropriate in the healthcare sector, or that competition is too strong, for instance. In such cases, the Dutch word for ‘competition’ was often preceded by the adjectives ‘doorgeschoten’ (“gone too far”) or “doorgeslagen” (“uncontrolled”).

Table 5

Identified themes (n = 126)

Identified themeN (%)Exemplifying quotation
General negative attitude towards competition29 (37%)“Can you explain why you are pushing competition in healthcare, even when damaging consequences for patients and physicians are clearly visible?”
Call for clarification29 (23%)“Are you willing to investigate the outcomes on volume and price changes, as well as the quality of hospital care before proceeding with any expansion of the role of competition?”
Adverse outcomes on affordability17 (13%)“What 3is your reaction to the news that the financial problems are attributed to the introduction of market forces and therefore the greater solvency required?”
Adverse outcomes on quality13 (10%)“Are you once again disappointed about the effects of competition on the care of vulnerable children?”
Risks for consolidation11 (9%)“What is the use of competition in healthcare when monopolies are the predictable outcome?”
Adverse outcomes on staffing11 (9%)“Can you indicate whether you foresaw the increase in the workload of nursing staff when competition was introduced into healthcare?”
Adverse outcomes on accessibility9 (7%)“How do your comments relate to your intention to restrict the free choice of doctors? Isn’t being able to go only to care providers with whom the insurer has a contract also a result of competition running out of control?”
Identified themeN (%)Exemplifying quotation
General negative attitude towards competition29 (37%)“Can you explain why you are pushing competition in healthcare, even when damaging consequences for patients and physicians are clearly visible?”
Call for clarification29 (23%)“Are you willing to investigate the outcomes on volume and price changes, as well as the quality of hospital care before proceeding with any expansion of the role of competition?”
Adverse outcomes on affordability17 (13%)“What 3is your reaction to the news that the financial problems are attributed to the introduction of market forces and therefore the greater solvency required?”
Adverse outcomes on quality13 (10%)“Are you once again disappointed about the effects of competition on the care of vulnerable children?”
Risks for consolidation11 (9%)“What is the use of competition in healthcare when monopolies are the predictable outcome?”
Adverse outcomes on staffing11 (9%)“Can you indicate whether you foresaw the increase in the workload of nursing staff when competition was introduced into healthcare?”
Adverse outcomes on accessibility9 (7%)“How do your comments relate to your intention to restrict the free choice of doctors? Isn’t being able to go only to care providers with whom the insurer has a contract also a result of competition running out of control?”
Table 5

Identified themes (n = 126)

Identified themeN (%)Exemplifying quotation
General negative attitude towards competition29 (37%)“Can you explain why you are pushing competition in healthcare, even when damaging consequences for patients and physicians are clearly visible?”
Call for clarification29 (23%)“Are you willing to investigate the outcomes on volume and price changes, as well as the quality of hospital care before proceeding with any expansion of the role of competition?”
Adverse outcomes on affordability17 (13%)“What 3is your reaction to the news that the financial problems are attributed to the introduction of market forces and therefore the greater solvency required?”
Adverse outcomes on quality13 (10%)“Are you once again disappointed about the effects of competition on the care of vulnerable children?”
Risks for consolidation11 (9%)“What is the use of competition in healthcare when monopolies are the predictable outcome?”
Adverse outcomes on staffing11 (9%)“Can you indicate whether you foresaw the increase in the workload of nursing staff when competition was introduced into healthcare?”
Adverse outcomes on accessibility9 (7%)“How do your comments relate to your intention to restrict the free choice of doctors? Isn’t being able to go only to care providers with whom the insurer has a contract also a result of competition running out of control?”
Identified themeN (%)Exemplifying quotation
General negative attitude towards competition29 (37%)“Can you explain why you are pushing competition in healthcare, even when damaging consequences for patients and physicians are clearly visible?”
Call for clarification29 (23%)“Are you willing to investigate the outcomes on volume and price changes, as well as the quality of hospital care before proceeding with any expansion of the role of competition?”
Adverse outcomes on affordability17 (13%)“What 3is your reaction to the news that the financial problems are attributed to the introduction of market forces and therefore the greater solvency required?”
Adverse outcomes on quality13 (10%)“Are you once again disappointed about the effects of competition on the care of vulnerable children?”
Risks for consolidation11 (9%)“What is the use of competition in healthcare when monopolies are the predictable outcome?”
Adverse outcomes on staffing11 (9%)“Can you indicate whether you foresaw the increase in the workload of nursing staff when competition was introduced into healthcare?”
Adverse outcomes on accessibility9 (7%)“How do your comments relate to your intention to restrict the free choice of doctors? Isn’t being able to go only to care providers with whom the insurer has a contract also a result of competition running out of control?”

Members of parliament also drew attention to specific concerns through their questions. These concerns reveal a great deal of overlap with the issues addressed by the competition authority in their informal opinions. However, the analysis of the appropriate solutions differed significantly: in their parliamentary questions, members of parliament suggested that affordability (13 percent) quality (10 percent) or accessibility (7 percent) were being undermined by competition in healthcare. By contrast, the ACM warned about the negative impact on these if competition were to be limited. Finally, some members of parliament discussed the role of competition policy in healthcare: The category of risks to consolidation (9 percent) resembles the themes most closely associated with competition policy. Many parliamentarians suggested that the introduction of regulated competition in Dutch healthcare had led to dominant positions and monopolies. By way of illustration, one member of parliament expressed dissatisfaction with dominant positions resulting from competition: “What is the use of competition in healthcare when monopolies are the predictable outcome?” One question also criticized the ACM’s approach explicitly. The MP concerned stated that the ACM’s approach to nursing home care was “too narrowly focused on sustaining competition and not enough on continuity, quality of care and adequate staffing and beds.”

IV. DISCUSSION

A. Main Findings

This study has sought to provide a systematic overview of the enforcement of the cartel prohibition in Dutch healthcare between 2004 and 2020, and more specifically to assess how the competition authority deals with inter-organizational collaboration between providers. This has been accompanied by an analysis of public and political attitudes towards the role of competition in healthcare to ascertain whether these may be linked to competition enforcement. The use of innovative qualitative text analysis methods has allowed us to capture both the rationale of the competition authority and the public and political perspective.

Our findings show that our study period can be divided into two distinct periods. The first period, from 2004 to 2012, was characterized by ex-post punitive enforcement of violations of the cartel prohibition, such as market-sharing agreements and price fixing. An entirely different picture is visible in the second period, from 2012 to 2020, when the ACM’s focus shifted to the provision of ex-ante guidance. The ‘Right Care in the Right Place’ policy rule (JZOJP) can be regarded as the best illustration of the competition authority’s strategy of informal oversight [27].

Our analysis of newspaper articles and parliamentary written questions has shown that public and political attitudes towards competition in healthcare were predominantly negative over the study period. Public attitudes towards competition did not shift substantially over the years, and the sample of parliamentary questions was too small to draw longitudinal conclusions. Our findings are consistent with the attitudes towards competition found in earlier studies.

B. Limitations

Our analysis is exploratory and uses a novel combination of research methods, and as a result, it is subject to some important limitations. These concern our analysis of the public and political attitudes in particular. First, the majority of written parliamentary questions were asked by opposition parties, mainly the Socialist Party (SP), who were consistently critical of the prevailing policy agenda and were never part of the governing coalition. Second, the current study only considered the ACM’s published documents. Unpublished statements, issued directly to healthcare organizations verbally by telephone, by email or at information sessions, could obviously not be observed and are therefore not included. Third, in the sentiment analysis, no distinction was made between the importance attached to a publication or the themes attached. This approach reduced the potential occurrence of selection bias, but also reduced the specificity of our findings. It was therefore impossible to assess which themes relating to competition were perceived in the most negative light. Fourth, newspaper articles and parliamentary written questions may have influenced each other. Fifth, the focus was on just one part of the assessment trajectory, but the notification, detection and investigation phase would also be insightful. Since many investigations are discontinued by the competition authority at an early stage, only looking at published guidance will not fully reflect the ACM’s approach to enforcement.

C. Conclusion

In response to our two research questions, the first main conclusion of our analysis is that a demonstrable shift from formal to informal enforcement of competition regulations in healthcare can be observed. This shift included the guidance issued in all healthcare sectors and to all purchasers, and was accompanied by a responsiveness towards the specific challenges faced in the healthcare sector. One potential explanation for this is that it may reflect the ACM’s intrinsic motivation to provide greater scope for collaboration and prevent ‘business chilling’. A number of ACM decisions overturned by the courts on appeal may have also contributed to this. By way of illustration, in one of his first public speeches, Chris Fonteijn (chair of ACM from 2011 until 2018) explicitly referred to external pressures on ACM, mentioning the “great expectations of the public, politics and courts.” He stressed that therefore “choices have to be made […]. The outcome should be the key priority, not the level of the fines imposed.[…]. With the right balance of formal and informal instruments” (Fonteijn, 2011). In the healthcare sector, these new directions may have been fuelled by concerns raised by providers. In an evaluation report on the ACM, the enforcement approach was characterized as a “deterrent” by Dutch healthcare organizations (Ubacht et al., 2015). Both the representative organization for GPs (LHV) and hospitals (NVZ) called for changes to the law to place their sector (temporarily) outside the scope of the Competition Act. This negative attitude was identified in our research. There is evidence that healthcare providers in the Netherlands believe that the introduction of competition is predominantly disadvantageous (de Vries et al., 2021). The second main conclusion concerns the influence of political and public perceptions of competition. We cannot conclude that there is a direct link between public and political attitudes and the change in approach towards enforcement, although the examples above do indicate a certain degree of external pressure on the ACM. Our findings do confirm these negative attitudes, but we found no clear indication of a direct effect on the approach to enforcement, and the shift that occurred in around 2012 was not referenced specifically in any parliamentary written questions or newspaper articles.

To conclude, in a market-based healthcare system like that of the Netherlands, the enforcement of the cartel prohibition remains a necessary condition of ensuring fair competition between providers (Loozen, 2015). As our findings reveal, there is abundant scope for further progress in determining the approach to enforcement of the cartel prohibition and its effectiveness, and its interplay with developments and attitudes to competition in healthcare. Achieving this goal will require a better understanding of both the output and the outcomes of competition enforcement. Future studies are therefore recommended to further establish (1) whether and how healthcare organizations consult the guidance issued in their decision-making, and (2) whether informal approvals would still be justified based on ex-post evaluations.

Acknowledgements

The authors are sincerely grateful to Merlijn Dries for his contribution to the coding phase of the study. Furthermore, we gratefully acknowledge Henriëtte Ribberink and Ron Kemp for their valuable feedback on an earlier version of this article. The views expressed in this article are solely those of the authors.

Data Availability

The datasets used and/or analysed for this study can be made available by reasonable request to the corresponding author.

Footnotes

1

For instance, in the Netherlands, the State Secretary for Economic Affairs and Climate overruled the Dutch competition authority’s decision to prohibit the merger between the two major post operators (Mellott and Ciric, 2020).

2

Until 1 April 2013, the NMa was the legal predecessor of the ACM..

3

This instrument is also used in France and the United States (Lachnit, 2016).

4

Parliamentary questions showed an initial overlap in assigned codes of 57%. Subsequently, the non-overlapping questions were re-coded. About, 61% of these 54 questions has been coded with the initial code of researcher 1. 30% has been coded with the initial code of researcher 2. The remaining 9% has been coded with a different code..

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Author notes

Researcher, Erasmus University Rotterdam, Netherlands. E-mail: [email protected]

Full Professor, Erasmus University Rotterdam, Netherlands. E-mail: [email protected]

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