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Catherine Chase Goodman, Jon Pynoos, A Model Telephone Information and Support Program for Caregivers of Alzheimer's Patients, The Gerontologist, Volume 30, Issue 3, June 1990, Pages 399–404, https://doi.org/10.1093/geront/30.3.399
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Abstract
A model telephone support program involved setting up peer networks of four or five caregivers for regular telephone conversations. A randomized comparison was made of participants in networks (n = 31) and participants listening to an informational mini-lecture series assessed over the telephone (n = 35). Results indicated informationgain, increased perceived social supports, and increased satisfaction with social supports regardless of program component. Greater information gain and more frequent emotional support from family and friends was shown for those listening to lectures. Less frequent emotional support from family and friends was found for peer network participants, suggesting support substitution.