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Triggering a State of Emergency Triggering a State of Emergency
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The Most Expensive Subway in the World The Most Expensive Subway in the World
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Factor 1: Phasing and Real Estate Factor 1: Phasing and Real Estate
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Factor 2: Powerful Unions Factor 2: Powerful Unions
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Factor 3: Regulations and Sensitivities Factor 3: Regulations and Sensitivities
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The $20 Billion Question The $20 Billion Question
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Turning Points Turning Points
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Cite
Abstract
This concluding chapter examines the repercussions of meeting Governor Andrew Cuomo's deadline for the Second Avenue subway. A month after the subway opened in 2017, MTA Capital Construction was tracking a mind-boggling 17,260 discrepancies between items the contractor was required to address and the actual work completed. Federal officials overseeing the MTA's efforts found that such a large number of discrepancies indicated a breakdown in the contractors' quality-assurance programs and the subcontractors' quality-control programs. In a rush to meet the New Year's deadline, the Metropolitan Transportation Authority (MTA) did not have enough time to follow all of its standard procedures and testing protocols. MTA officials circumvented their own process for certifying the safety of the Second Avenue subway before passenger service began. Quality, federal officials concluded, was clearly compromised to accelerate the schedule. After the line opened, fixing problems became more expensive and time consuming because trains were running all day and all night. In early 2017, subways were delayed more than seventy thousand times a month. The chapter then assesses how the Second Avenue subway became the most expensive subway in the world. It also highlights the turning points in the subway's history, which have been marked by transportation leaders who developed comprehensive plans and then built support to pursue them.
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