...This chapter introduces readers to stochastic process methods; statistical techniques that analysts can use to make sense of complex interactive systems, such as government agendas. The chapter pays particular attention to distribution analysis, explaining how different types of information...

... that the private sector will have a clear advantage over government. The chapter then looks at industries that see both public and private sector involvement, including mail delivery and higher education. Distributional analysis reveals that private sector companies operating in these industries produce outcomes...