
Contents
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Stem Case and Key Questions Stem Case and Key Questions
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What Is the Definition of a Disruptive Provider? How Common Are Disruptive Providers or Unprofessional Behaviors in Medicine? What Is the Definition of a Disruptive Provider? How Common Are Disruptive Providers or Unprofessional Behaviors in Medicine?
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What Is the Impact Disruptive Providers Have on Other Individuals? On the Healthcare System? What Is the Impact Disruptive Providers Have on Other Individuals? On the Healthcare System?
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Are There Predictive Factors for Developing Disruptive Behavior? Are There Predictive Factors for Developing Disruptive Behavior?
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What Recourse Does an Individual Who Has Been Subjected to Disruptive Behavior Have? What Recourse Does an Individual Who Has Been Subjected to Disruptive Behavior Have?
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What Programs Are Available to Help Disruptive Providers? What Obligations Do Employers Have to Deal with Disruptive Providers? What Options Do They Have? What Programs Are Available to Help Disruptive Providers? What Obligations Do Employers Have to Deal with Disruptive Providers? What Options Do They Have?
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Discussion Discussion
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Conclusions Conclusions
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References References
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Questions and Answers Questions and Answers
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Cite
Abstract
It is estimated that less than 5% of physicians can be labeled as “disruptive providers” who demonstrate behaviors such as verbal or physical abuse. Passive-aggressive behaviors are also commonly manifested by these providers. Proceduralists are more often labeled as disruptive providers as compared to primary care physicians, which means that anesthesiologists will likely encounter these individuals during their career. Disruptive behaviors have been associated with decreased communication, worse patient outcomes, and increased staff turnover, and they present a danger to patient safety. Organizations need to clearly define policies aimed at engaging disruptive providers and modifying poor behaviors and have a culture that does not promote these behaviors or individuals who demonstrate them.
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