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Guo-Ming Chen, William J. Starosta, Intercultural Communication Competence: A Synthesis, Communication Yearbook, Volume 19, Issue 1, January 1996, Pages 353–383, https://doi.org/10.1080/23808985.1996.11678935
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Abstract
As we encounter ever greater cultural and co-cultural diversity, the careful study of intercultural communication competence becomes increasingly important. Only through competent intercultural communication can persons from different cultures communicate effectively and appropriately in the upcoming global society. Following a recounting of themes of research on intercultural communication, this chapter presents arguments concerning individuals’ need to negotiate multiple identities in terms of culture, race, ethnicity, gender, and religion in the interdependent and interconnected network of global society. This requires a functional and theoretical transformation of the study of intercultural communication competence.