https://orcid.org/0000-0002-3867-070X
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Brent N Reed, Addressing burnout with a work design approach, American Journal of Health-System Pharmacy, Volume 77, Issue 2, 15 January 2020, Pages 76–77, https://doi.org/10.1093/ajhp/zxz293
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I would like to commend King et al.1 for the refreshing approach to burnout they described in a recent issue of AJHP. In brief, the authors created a task force to identify some of the perceived contributors to burnout in their work environment and then addressed them using a systems-based, design-thinking approach. Email communication and meetings were identified as potential areas of opportunity, and deliberate work redesign was used to reduce the impact of burnout contributors on workplace well-being.
To date, most of the proposed strategies to curb burnout among the pharmacy workforce have been individual-focused interventions designed to build personal resilience or improve coping mechanisms (e.g., mindfulness, meditation, yoga). However, the organizational psychology literature suggests that the impact of such interventions is limited in size and duration because the fundamental causes of burnout remain unaddressed.2 Conversely, strategies that mitigate situational and contextual factors are more likely to result in sustained improvements in workplace well-being, and indeed this was recently corroborated in a meta-analysis of interventions among physicians.3
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